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Technical Customer Support

Employer
Pro Staff
Location
Burnsville, MN
Start date
Mar 13, 2019
Closing date
Apr 12, 2019

View more

Category
Other
Job Type
Employee
Employment Status
Full Time

Job Details

Pro Staff has a Technical Support role available in Shakopee! This opportunity is offered on a temp-to-hire basis at pay range of $17-$22 per hour! The job duties of Technical Support include assisting users with questions regarding software set up, resolving or escalating technical issues, responding to inquiries in a timely manner and always providing excellent customer service via phone, email and live chat while tracking all  communication.  Support will be provided across all product lines including hardware, software and accessories.

 

Qualified Candidates Will:

  • Have at least one year of technical customer support experience
  • Have the ability to retain extensive product knowledge
  • Have strong computer skills
  • Demonstrate exceptional levels of patience
  • Maintain strong attendance
  • Have a positive attitude and passion for technology
  • Consistently maintain excellent communication with clients, vendors and internal staff
  • Properly interpret reports, system readings and policy guidelines
  •  

    Preferred Skills and Experience

  • Networking
  • Experience with SalesForce.com
  • Minimum of an Associate’s Degree
  •  

    Once hired on permanently, Technical Support Representatives will enjoy extremely generous medical benefits, a small team environment, the opportunity for growth and more!

     

    If you are interested in applying, apply now or send your resume to burnsville@prostaff.com. You can also call the Burnsville Pro Staff at 952-892-3240 with the reference ID: 358909.
    Want to schedule your interview with a Pro Staff location faster? Text 320-335-9543 to schedule now!

    Company

    Administrative & Light Industrial

    As in any job, the key to success is knowing what your strengths are and then finding the opportunity to use them. Pro Staff allows you to utilize and develop your skills through exciting projects and temporary assignments with great companies in your area. And, because we take care of all the work involved in finding the right opportunities, you can be free to let your talent shine.

    Company info
    Location
    Minnesota
    US

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