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LSC Valet Supervisor - Little Six Casino

Employer
Mystic Lake Casino Hotel
Location
Prior Lake, MN
Start date
Mar 21, 2019
Closing date
Apr 20, 2019

View more

Category
Drivers / Transportation
Job Type
Employee
Employment Status
Full Time

Job Details

Shift - Hours: TBD - based on business needs
Days: $15.99 - $17.99 based on qualifications
Hiring rate or hiring range: $15.99 - $17.99 based on qualifications
Job Description:

Job Summary:

Supervises Valet team members to ensure effective guest service and that performance requirements are satisfied. Handles and resolves guest issues and concerns, and is responsible for the protection of guest vehicles.


Budget/Asset Responsibilities:

May handle amounts of coin, cash, and cash equivalent.


Job Duties:

  1. Maintains traffic flow and organization in valet staging and parking areas. Receives and transmits radio communication to transport Valet Attendants to and from valet areas. Driving is an essential function of this job.  Team members must adhere to the driving standards determined by the Gaming Enterprise.
  2. Supervises staff, monitors driving habits, and ensures that performance requirements are satisfied. Resolves issues in a timely manner and completes performance notes. Completes team member scorecards and performance appraisals and submits to manager for review. 
  3. Trains and develops team members. Promotes excellent guest service by being a role model to staff. Observes and coaches team members regarding guest service.
  4. Daily completes shift reports, attendance, performance reports, accident, damage, injury reports, and number of vehicles parked. Schedules team members based on forecasted business needs.
  5. Handles and resolves guest issues and concerns and may provide complimentaries.  Monitors for unsafe conditions and reports findings to appropriate personnel.

Requirements:
  1. Any combination of valet operation experience and supervisor/manager experience to equal one year.
  2. Must possess valid driver's license and good driving record.
  3. Basic word processing and spreadsheet computer software skills.
  4. Must be able to read, write, and speak English clearly.
  5. Must be able to lift 60 lbs.
  6. On feet or standing 85% of time.
  7. Outside 80% of shift - exposure to inclement weather - summer heat, wind, rain, winter conditions.
  8. Exposure to odors/fumes.
      HOURS:  4:30pm-3am, Wed/Thurs/Fri Off  

Company

Join a Multi-Year Top Workplace!

If you are interested in a fun, fast-paced, friendly environment in one of the most successful casinos in Minnesota or in one of the successful SMSC enterprises, you have come to the right place. Both full-time and part-time opportunities are available for quality people who share our commitment to service excellence.

Visit Us At: http://www.mysticlake.com/employment

Employee Benefits
We believe our team members' talent, hard work, dedication and excellent guest service are the keys to the SMSC's success. We reward our team members and employees with a great benefits package that includes a competitive wage, shift differentials, 401(k), free uniforms (includes laundering), free beverages and discounted meals while working, discounted gas (eight cents off per gallon) at SDCS Convenience Store, and discounted Dakotah! Sport & Fitness health club membership. In addition, full-time team members are eligible for medical and dental insurance, three weeks paid time off your first year, discounted on-site daycare, on-site pharmacy, on-site quick clinic, and tuition reimbursement. 

Gaming Enterprise team members must be licensed by our Gaming Commission which requires a comprehensive background check and pre-employment drug test. Employees of Shakopee Mdewakanton Sioux Community must pass a comprehensive background check. Qualified candidates must provide proper documentation throughout the employment process. Candidates receiving a conditional offer must successfully complete all pre-employment requirements before an employment offer is confirmed.

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Company info
Location
Dakota Development Complex
2680 154th Street NW
Prior Lake
Minnesota
55372
US

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