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Advantage Services Specialist

Employer
CommonBond Communities
Location
St. Paul, MN
Start date
Mar 26, 2019
Closing date
Apr 25, 2019

View more

Category
Healthcare
Job Type
Employee
Employment Status
Full Time

Job Details

CommonBond has an opening for an Advantage Services Specialist at a large family site in St. Paul. This position is part-time Monday-Thursday (13 hours a week), typically mornings between 9:00 am and 1:00 pm. The Services Specialist provides outreach to residents, assists in connecting residents with community resources, assists residents with individual service’s needs, and also supports daily logistical operations of the Advantage Center through office management, reception, program support and monitoring, communications coordination and data collection activities. Bilingual in Oromo, Amharic, or Somali strongly preferred.

ESSENTIAL JOB FUNCTIONS AND ASSOCIATED TASKS

• Provide individual services in consultation with the Services Coordinator to meet the needs of residents.
• Provide education and support to help residents understand housing-related policies and procedures and maintain lease compliance.
• Provide information and referrals to help residents connect with community resources.
• Assist residents to complete paperwork required to access services or maintain lease compliance.
• Maintain accurate, timely and detailed documentation on client work in accordance with outlined procedures.
• Promote positive resident and community involvement in Advantage Center activities and services
• Develop and maintain positive relations with residents and community service providers.
• Office Management
• Reception
• Program support and monitoring
• Data collection
• Team participation
MINIMUM REQUIREMENTS
1. High School diploma or equivalent.
2. Two years experience in office management or administrative support.
3. High level of organization and time management skills.
4. Be Certified in CPR and First Aid or have the ability to become certified within six months of starting position.
5. Excellent interpersonal, verbal and written communication skills.
6. Utilize electronic calendars and scheduling computer software and programs.
7. Skilled in MS Office, data base and web based programs.
8. Experienced user of copiers, fax machines, scanners and other office equipment.
9. Demonstrated experience working within diverse communities, which include people of various ages, gender, sexual orientations, national origins, income levels, ability levels, religious affiliations, races, and languages.
10. Ability to work well in a collaborative team environment with both internal and external partners.
11. Excellent customer service skills.

PREFERRED SKILLS AND EXPERIENCE

1. Multilingual (Oromo, Amharic, Somali)
2. Experience working with refugees and/or knowledge of immigration procedures and issues.

rec:max

Company

CommonBond Communities, the Midwest's largest nonprofit provider of affordable housing with services, has served the region for over 40 years. We are considered a national leader and innovator in the affordable housing and community development field. We develop, own or manage 5,000 affordable rental apartments and townhomes throughout 50 cities in Minnesota, Wisconsin and Iowa. Join our team and help us make a difference!

As an employee with CommonBond Communities, you’ll receive a strong compensation and benefits package including:

  • Competitive pay
  • Medical
  • Dental
  • Life and disability coverage
  • 401K retirement plan
  • Personal time off (PTO)
Company info
Website
Telephone
651-291-1750
Location
1080 Montreal Avenue
SAINT PAUL
MN
55116
US

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