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Club Mystic Representative

Employer
Mystic Lake Casino Hotel
Location
Prior Lake, MN
Start date
Apr 3, 2019
Closing date
Apr 29, 2019

View more

Category
Other
Job Type
Employee
Employment Status
Full Time

Job Details

Shift - Hours: TBD - based on business needs
Days: $12.33 - $15.05 / hr based on qualifications
Hiring rate or hiring range: $12.33 - $15.05 / hr based on qualifications
Job Description:

Job Summary:

Serves as a point of contact and as a knowledgeable representative of the Enterprise. Enrolls casino guests into Club Mystic, issues complimentaries, promotes the player club, surveys guests to solicit opinions. Assists with all Marketing promotions and events by providing the necessary and required duties as assigned.  Initiates and practices exceptional guest service in all situations to ensure that the highest level of guest service is provided and that new and returning guests are provided a winning experience.


Job Duties:

  1. Assists in non-carded player recognition, promoting and describing the benefits of a Club Mystic membership to new and non-carded guests and increasing Club membership.  Enters new club members into the player database.  Determines eligibility of members for complimentaries.  
  2. Assists with all Marketing promotions and events by providing the necessary and required duties, as assigned.
  3. Is thoroughly knowledgeable of all current and upcoming events, promotions, concerts and all current machines and games on the floor.

Requirements:
  1. Must be 18 years of age or older.
  2. High School graduate or GED.
  3. One year guest service experience.
  4. Ability to type 25 WPM.
  5. Ability to communicate with a diverse population.
  6. Ability to read, write, and speak English clearly.
  7. On feet or standing 95% of time.
  8. Must be able to lift 40 lbs.
  9. Heavy keyboarding/data entry - 75% of time.

Company

Join a Multi-Year Top Workplace!

If you are interested in a fun, fast-paced, friendly environment in one of the most successful casinos in Minnesota or in one of the successful SMSC enterprises, you have come to the right place. Both full-time and part-time opportunities are available for quality people who share our commitment to service excellence.

Visit Us At: http://www.mysticlake.com/employment

Employee Benefits
We believe our team members' talent, hard work, dedication and excellent guest service are the keys to the SMSC's success. We reward our team members and employees with a great benefits package that includes a competitive wage, shift differentials, 401(k), free uniforms (includes laundering), free beverages and discounted meals while working, discounted gas (eight cents off per gallon) at SDCS Convenience Store, and discounted Dakotah! Sport & Fitness health club membership. In addition, full-time team members are eligible for medical and dental insurance, three weeks paid time off your first year, discounted on-site daycare, on-site pharmacy, on-site quick clinic, and tuition reimbursement. 

Gaming Enterprise team members must be licensed by our Gaming Commission which requires a comprehensive background check and pre-employment drug test. Employees of Shakopee Mdewakanton Sioux Community must pass a comprehensive background check. Qualified candidates must provide proper documentation throughout the employment process. Candidates receiving a conditional offer must successfully complete all pre-employment requirements before an employment offer is confirmed.

StarTribune Top Workplaces No Year

Company info
Location
Dakota Development Complex
2680 154th Street NW
Prior Lake
Minnesota
55372
US

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