Pro Staff is now seeking a business-to-business account manager for a leading and respected supplier of fluid power systems and industrial products company. This position is a direct hire opportunity located minutes from the Saint Paul and Minneapolis area! Candidates must have previous experience in customer service and order entry with a manufacturer or distributor.

Job duties include but not limited to:

• Process all incoming orders in a timely manner from receipt of order through verifying product availability, ordering special product, pricing, credit status, order entry and release.
• Monitor the status of open customer purchase orders; expedite and/or reschedule as necessary.
• Monitor assigned customer portals for incoming orders and quotes.  Confirm orders as required.
• Provide timely and efficient assistance to customers in resolving problems including product returns and complaints; identify and recommend process improvements that will prevent further problems.
• Assist estimators, customers and sales representatives with the quotation process.
• Set up bill of materials in the system for new parts.
• Maintain Customer Parts file.

Qualifications:

• A minimum of 2 years of business to business settings in a manufacturing or distribution company
• Bachelor's degree or related field experience preferred
• Experience in customer service, order management, account management is a plus
• Willingness to learn with strong computer and communication skills