Senior Customer Service Agent
Job Details
Eagan Pro Staff is working with a well established software company in the Eagan are who is looking to add a Senior Customer Support Agent to their team.
The main responsibilities for this role is being a leader for the customer service team. troubleshooting basic technical issues, and managing support escalations between departments. Qualified candidates would be comfortable with SQL language and queries.
Pay rate is starting at $18 per hour
Other responsibilities include:
Sounds like the position for you? Apply online or email resume to eagan@prostaff.com
The main responsibilities for this role is being a leader for the customer service team. troubleshooting basic technical issues, and managing support escalations between departments. Qualified candidates would be comfortable with SQL language and queries.
Pay rate is starting at $18 per hour
Other responsibilities include:
- Maintaining a strong relationship with customers
- Troubleshoot issues or escalate when appropriate
- Provide basic troubleshooting to network and connectivity issues
- Other duties when asked
- Must have experience with SQL language and queries
- Must have customer service/call center experience
- Must have excellent verbal and written communication skills
Sounds like the position for you? Apply online or email resume to eagan@prostaff.com
Company
Administrative & Light Industrial
As in any job, the key to success is knowing what your strengths are and then finding the opportunity to use them. Pro Staff allows you to utilize and develop your skills through exciting projects and temporary assignments with great companies in your area. And, because we take care of all the work involved in finding the right opportunities, you can be free to let your talent shine.
Company info
- Location
-
Minnesota
US
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