Skip to main content

This job has expired

Arena Attendant

Employer
Mystic Lake Casino Hotel
Location
Prior Lake, MN
Start date
Apr 20, 2019
Closing date
Apr 29, 2019

View more

Category
Other
Job Type
Employee
Employment Status
Full Time

Job Details

Shift - Hours: TBD - based on business needs
Days: $13.00 / hr
Hiring rate or hiring range: $13.00 / hr
Job Description:

Job Summary:

The purpose of this position is to contribute to membership sales and retention; to oversee the functions of the ice arena, assisting members and guests in a professional, courteous, and service-oriented manner; and to provide service enhancements to members and guests.


Job Duties:

  1. Actively pursues membership, ice arena sales and recruits members and guests into activities and events.
  2. Ensures membership retention, repeat daily guest usage, and referrals through a high level of member and guest service delivery and response.
  3. Greets members and guests and assists with questions and concerns. Provides quality customer service to members and guests by managing ice bookings, answering questions and providing assistance with concerns. Monitor the rink and room bookings. Coordinate skate rentals and collect fees based on established fee schedule. Assist members and guest with skate sharpening.
  4. Ensure quality ice resurfacing to accommodate various activities (hockey, figure skating and public skate) by marking and maintaining the ice surface. Drive and operate the ice resurfacer and various other types of hand operated tools and equipment. Responsible for the operation and care of the ice resurfacing equipment and monitoring the operation of the refrigeration systems. Assist with the cleanliness of the ice arena to maintain the arena in a neat and respectable condition at all times.
  5. Provides service enhancements to members and guests. Assists members with questions, concerns, and directions.
 
Requirements: This a year round position. This position is busier during the fall and winter months.
  1. High School Diploma or equivalent
  2. Valid driver's license may be required with good driving record
  3. Minimum of two years ice arena and/or customer service experience
  4. C.P.R. and First Aid Certifications or ability to obtain within 90 days of employment
  5. Ice Arena experience preferred.

Company

Join a Multi-Year Top Workplace!

If you are interested in a fun, fast-paced, friendly environment in one of the most successful casinos in Minnesota or in one of the successful SMSC enterprises, you have come to the right place. Both full-time and part-time opportunities are available for quality people who share our commitment to service excellence.

Visit Us At: http://www.mysticlake.com/employment

Employee Benefits
We believe our team members' talent, hard work, dedication and excellent guest service are the keys to the SMSC's success. We reward our team members and employees with a great benefits package that includes a competitive wage, shift differentials, 401(k), free uniforms (includes laundering), free beverages and discounted meals while working, discounted gas (eight cents off per gallon) at SDCS Convenience Store, and discounted Dakotah! Sport & Fitness health club membership. In addition, full-time team members are eligible for medical and dental insurance, three weeks paid time off your first year, discounted on-site daycare, on-site pharmacy, on-site quick clinic, and tuition reimbursement. 

Gaming Enterprise team members must be licensed by our Gaming Commission which requires a comprehensive background check and pre-employment drug test. Employees of Shakopee Mdewakanton Sioux Community must pass a comprehensive background check. Qualified candidates must provide proper documentation throughout the employment process. Candidates receiving a conditional offer must successfully complete all pre-employment requirements before an employment offer is confirmed.

StarTribune Top Workplaces No Year

Company info
Location
Dakota Development Complex
2680 154th Street NW
Prior Lake
Minnesota
55372
US

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert