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Lead Hotel Houseperson FT 1st shift

Employer
Mystic Lake Casino Hotel
Location
Prior Lake, MN
Start date
May 18, 2019
Closing date
Jun 17, 2019

View more

Category
Hospitality
Job Type
Employee
Employment Status
Full Time

Job Details

Shift - Hours: TBD - based on business needs
Days: $16.00 / hour
Hiring rate or hiring range: $16.00 / hour
Job Description:

Job Summary:

Prepare guest rooms for cleaning, maintain cleanliness of all public areas, and handle guest requests while providing exceptional guest service in a fast-paced environment. Trains Hotel Housepersons and is the first point of contact for Hotel Housepersons inquiries.

 

Job Duties:

  1. Strips guest rooms of soiled linen and towels. Checks and empties all ashtrays and trashcans throughout the hotel. Collects room attendant's trash and take to appropriate area for pick up. Ensures cleanliness of public areas including hallways, elevators, vending rooms and service areas. Cleans and maintains Spa and Tower Boardroom. Accurately completes daily paperwork.
  2. Trains and follows up with Hotel Housepersons and communicates performance to leadership. First point of contact for Hotel Housepersons inquiries and to ensure daily Hotel Housepersons are properly completing all assigned tasks.
  3. Collects drink ware for washing and delivers to assigned service areas. Ensures other Hotel Housepersons are following proper procedures in regards to drinkware.
  4. Inventory and maintain cleanliness of store rooms. Stocks linen in service closets. Follows up with other Hotel Housepersons to ensure standards are met.
  5. Delivers and removes guest requested items such as rollaways and cribs. Follows up with other Hotel Housepersons to ensure standards are met
  6. Notifies supervisor of any guest room issues including maintenance and security needs.
  7. Occasional tasks.

 


Requirements: New opportunity to join our Hotel team!

Have hotel experience and like to lead? We have an opportunity for you.

Day shift 9am to 5:30 pm ( will include weekends and holidays)

  1. Excellent communication skills.
  2. No minimum education requirements.
  3. Six months of previous hotel and/or cleaning experience.
  4. On feet or standing 100% of time.
  5. Must be able to lift 50 lbs.
  6. Exposure to fumes, odors.

Company

Join a Multi-Year Top Workplace!

If you are interested in a fun, fast-paced, friendly environment in one of the most successful casinos in Minnesota or in one of the successful SMSC enterprises, you have come to the right place. Both full-time and part-time opportunities are available for quality people who share our commitment to service excellence.

Visit Us At: http://www.mysticlake.com/employment

Employee Benefits
We believe our team members' talent, hard work, dedication and excellent guest service are the keys to the SMSC's success. We reward our team members and employees with a great benefits package that includes a competitive wage, shift differentials, 401(k), free uniforms (includes laundering), free beverages and discounted meals while working, discounted gas (eight cents off per gallon) at SDCS Convenience Store, and discounted Dakotah! Sport & Fitness health club membership. In addition, full-time team members are eligible for medical and dental insurance, three weeks paid time off your first year, discounted on-site daycare, on-site pharmacy, on-site quick clinic, and tuition reimbursement. 

Gaming Enterprise team members must be licensed by our Gaming Commission which requires a comprehensive background check and pre-employment drug test. Employees of Shakopee Mdewakanton Sioux Community must pass a comprehensive background check. Qualified candidates must provide proper documentation throughout the employment process. Candidates receiving a conditional offer must successfully complete all pre-employment requirements before an employment offer is confirmed.

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Company info
Location
Dakota Development Complex
2680 154th Street NW
Prior Lake
Minnesota
55372
US

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