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Store Operations Business Partner - Communication & Field Engagement

Employer
Target
Location
Minneapolis, Minnesota
Start date
May 17, 2019
Closing date
May 24, 2019

View more

Category
Retail / Wholesale
Employment Status
Full Time
Description:
Store Operations
Business Partner - Communication & Field Engagement
(25525)

About Us:

Target is an iconic brand, a Fortune
50 company and one of America's leading retailers.

Right on pace with Target's
distinctive retail brand, Target Store Operations is continuing to transform
the way it operates. Here, your work directly supports the store mission to be
the guest favorite through successfully developing and communicating the
processes for operations, style and experience, new structures, new operating
models and new technology, and utilizing workforce management activities for
our 1,800 locations nationwide. Store Operations manages and enhances the
informational resources for researching and resolving operational issues, while
guiding and communicating with the field team and leaders who use them. Are you
a customer service enthusiast who can actively listen to many points of view
and then visualize how they'll perform when operationalized in a store? Are you
happy to partner with leaders as well as field team members who are often the
experts on how well a process is working? Can you creatively envision more
efficient processes and how they'll deliver a better experience for guests and
team members? Do you possess the innovative mindset to question the status quo,
and the confidence to work under varying degrees of ambiguity and well-informed
experimentation? Then you'll have success on one of our dynamic teams.

A role with Communication &
Field Engagement will entail working with cross-functional partners to create
and deliver just-in-time communication to store teams and field leaders.
You'll work to deliver communication designed to help them understand how to
bring a modernized guest experience to life in stores as well as manage day-to-day
operations. You'll work with peers in Store Communications to modernize
the content and delivery method for store communication, moving away from
lengthy printed guides to bite-sized mobile content. Use your talents and
experience to apply company-established practices and
processes to deliver work under general direction. You will provide
support to projects and programs and set objectives for own work based on the
needed support.

As a Business Partner, you will support
the Store Operations Communications team by providing well-written
communication for regular store business updates, work within the communications
team to create and maintain our stores milestone calendar, and manage the editorial
room to ensure timelines are met for leadership reviews and approvals.You will be responsible for planning, content
production, the delivery of the weekly communication vehicles delivered to
stores and field audiences.You will partner
across Store Operations to understand business strategies to improve visibility
and collaboration through effective communication.You will think critically about the right
audience, timing, and vehicle for every message and obtain feedback from Store
Operation and field partners to gather insights on the effectiveness of
communication.You will act as an advocate for stores when producing communication
deliverables to ensure all team members receive the information they need to
appropriately execute their work, support Comm-on-Call functions, and
respond to escalated communication requests, as needed.Job duties may change at any time due to business needs

About you:
  • Bachelor's degree in Journalism, Communications or Public
    Relations
  • 1-4 years of practical communications experience
  • Strong written and verbal communication skills
  • Strong organizational skills
  • Ability to work within and deliver on tight deadlines
  • Ability to manage multiple projects at one time
  • Demonstrated initiative and ability to work independently
  • Ability to establish and maintain positive working
    relationships with cross-functional teams
  • Ability to work collaboratively with key business partners
  • Strong computer skills and ability to adapt quickly to using
    digital tools


Qualifications:

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