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IT Release Coordinator

Employer
Mystic Lake Casino Hotel
Location
Prior Lake, MN
Start date
Jun 5, 2019
Closing date
Jul 5, 2019

View more

Category
Other
Job Type
Employee
Employment Status
Full Time

Job Details

Shift - Hours: Monday - Friday
Days: Based on qualifications
Hiring rate or hiring range: Based on qualifications
Job Description:

Job Summary:

Oversees hardware and software releases prior to deployment into the production environment. Ensures releases meet quality standards, and all required artifacts have been created and approved (e.g. installation documents, backup / recovery plans, test plans, communication plans.) Also ensures that effective transition has occurred prior to deployment (e.g. business and IT training, support documentation.)

Primary Duties:

  1. Oversee and approve all releases into production environment.
  2. Coordinate and publish release schedules for application deployments.
  3. Ensure reviews and approvals are obtained for all required release documents.
  4. Provide feedback and suggestions for processes and procedures for IT Teams to utilize when deploying changes into production.
  5. Provide coordination and oversight of the production environment following a release to ensure issues are addressed in a timely manner.
  6. Review and approve/reject all required documents for all releases to production (Project and Non-Project).
  7. Assignment of all tasks to complete release pre-deployment work.
  8. Perform document and transition audits on all Release Documents concerning projects.
  9. Perform ongoing as well as quarterly audits on all changes and releases to ensure CMDB updates have been completed.
  10. Research and facilitate discussions regarding releases resulting in major incidents, including plans for mitigating risks of reoccurrence.
  11. Ensure that appropriate training and/or documentation has been provided for Support Desk staff, as well as other appropriate IT resources.



Requirements:
  1.  Any combination of post - secondary education in Business, Information Technology or related IT field and network experience to equal 3 years.
  2. Knowledge of various aspects of Information Technology and related terminology.
  3. Excellent interpersonal, oral and written communication, and organizational skills, and an ability to prioritize assigned tasks.
  4. Must have excellent Customer Service Skills
  5. Have excellent telephone, listening and communication skills

Company

Join a Multi-Year Top Workplace!

If you are interested in a fun, fast-paced, friendly environment in one of the most successful casinos in Minnesota or in one of the successful SMSC enterprises, you have come to the right place. Both full-time and part-time opportunities are available for quality people who share our commitment to service excellence.

Visit Us At: http://www.mysticlake.com/employment

Employee Benefits
We believe our team members' talent, hard work, dedication and excellent guest service are the keys to the SMSC's success. We reward our team members and employees with a great benefits package that includes a competitive wage, shift differentials, 401(k), free uniforms (includes laundering), free beverages and discounted meals while working, discounted gas (eight cents off per gallon) at SDCS Convenience Store, and discounted Dakotah! Sport & Fitness health club membership. In addition, full-time team members are eligible for medical and dental insurance, three weeks paid time off your first year, discounted on-site daycare, on-site pharmacy, on-site quick clinic, and tuition reimbursement. 

Gaming Enterprise team members must be licensed by our Gaming Commission which requires a comprehensive background check and pre-employment drug test. Employees of Shakopee Mdewakanton Sioux Community must pass a comprehensive background check. Qualified candidates must provide proper documentation throughout the employment process. Candidates receiving a conditional offer must successfully complete all pre-employment requirements before an employment offer is confirmed.

StarTribune Top Workplaces No Year

Company info
Location
Dakota Development Complex
2680 154th Street NW
Prior Lake
Minnesota
55372
US

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