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Slot Service Specialist

Employer
Mystic Lake Casino Hotel
Location
Prior Lake, MN
Start date
Jun 11, 2019
Closing date
Jul 11, 2019

View more

Category
Hospitality
Job Type
Employee
Employment Status
Full Time

Job Details

Shift - Hours: TBD - based on business needs
Days: $12.46 / hr plus tips
Hiring rate or hiring range: $12.46 / hr plus tips
Job Description:

Job Summary:

Provides optimum guest service in the slot operations area; breaking bills, filling hoppers and paying and verifying jackpots, ensuring efficiency and game security in accordance with regulatory compliance. 


Job Duties:

  1. Establishes and fosters relationships with guests through proactive guest interaction.  Provides the guest with slot specific information and general casino information, promoting the use of the player's club card and facilitates complimentaries.
  2. Processes transactions including providing change, jackpots,
  3. W2-Gs, fills and buys in accordance with company policies and procedures.
  4. Maintains the appearance and functionality of the floor and machines by straightening chairs, disposal of debris around machines, cleaning ashtrays, replenishing ticket printer paper, and clearing bill jams.

Requirements:
  1. Must be 18 years of age or older. 
  2. High school graduate or GED. 
  3. Must be able to pass slot math tests.
  4. Proficiency in word processing and electronic mail software/
  5.  Previous guest service experience. 
  6. Ability to communicate basic information and ideas in spoken English so others will understand.
  7. Must be able to lift 50 lbs.
  8. On feet or standing 100% of shift.
  9. SDS system requires use of keyboard on regular basis. 
  10. Fumes and odors may be present during carpet/ceiling cleaning on the casino floor.

Company

Join a Multi-Year Top Workplace!

If you are interested in a fun, fast-paced, friendly environment in one of the most successful casinos in Minnesota or in one of the successful SMSC enterprises, you have come to the right place. Both full-time and part-time opportunities are available for quality people who share our commitment to service excellence.

Visit Us At: http://www.mysticlake.com/employment

Employee Benefits
We believe our team members' talent, hard work, dedication and excellent guest service are the keys to the SMSC's success. We reward our team members and employees with a great benefits package that includes a competitive wage, shift differentials, 401(k), free uniforms (includes laundering), free beverages and discounted meals while working, discounted gas (eight cents off per gallon) at SDCS Convenience Store, and discounted Dakotah! Sport & Fitness health club membership. In addition, full-time team members are eligible for medical and dental insurance, three weeks paid time off your first year, discounted on-site daycare, on-site pharmacy, on-site quick clinic, and tuition reimbursement. 

Gaming Enterprise team members must be licensed by our Gaming Commission which requires a comprehensive background check and pre-employment drug test. Employees of Shakopee Mdewakanton Sioux Community must pass a comprehensive background check. Qualified candidates must provide proper documentation throughout the employment process. Candidates receiving a conditional offer must successfully complete all pre-employment requirements before an employment offer is confirmed.

StarTribune Top Workplaces No Year

Company info
Location
Dakota Development Complex
2680 154th Street NW
Prior Lake
Minnesota
55372
US

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