Legal Solutions Quality Analyst

Minneapolis, Minnesota
Salary plus excellent benefits including generous PTO program.
Jun 20, 2019
Jul 20, 2019
Job Type
Employment Status
Full Time

Ballard Spahr has an exciting opportunity available to join the Information Systems team; a dynamic group transforming the business of the firm by partaking in client collaboration, process/practice automation and similar innovations focused on improving client value.  This position can be located in any Ballard location.

The Legal Solutions QA role involves the creation, preparation, and execution of quality assurance reviews and the development and execution of test plans and test scripts.  The selected individual will perform routine and basic analysis, testing, and certification of application-specific software and perform ambiguity reviews of business requirements and functional specification documents. The analyst will also log, track, and verify resolution of software and specification defects as well as document all phases of the QA process.

If you have a natural curiosity to analyze solutions in both a planned and exploratory manner, look no further.  This role receives training and is empowered to directly resolve minor issues.  It involves interacting directly with support staff, developers, data managers, project managers, and vendors to ensure the highest level of quality.  These interactions result in ongoing technical training and knowledge transfer opportunities with the satisfaction of playing an active and key role in the overall solutions delivery process.

The ideal candidate will be self-motivated with strong customer service and team building skills, have an exceptional attention to detail and excellent organizational and problem solving skills.  Solid communication and interpersonal skills and the ability to work independently, set priorities and manage multiple deadlines is essential.

To be successful in this position, you must have an average technical aptitude; understand technical concepts and have the ability to translate concepts to actionable requirements for developed or configured productivity. Process-orientation with the ability to understand and document business activities, processes and workflows and the ability to quickly become familiar with technology and software products is required. 

Requirements include a minimum of three (3) years of experience working with organizational documents, spreadsheets, and organizational systems in a corporate environment, 6+ months of information technology experience and a high competency level with the Microsoft Office Suite.  Experience working in a law firm with legal documents and previous experience working with technical teams, even from the business side, is preferred.  This includes working with project and/or technical teams to receive a new system. Experience with Document Automation tools, Contract Express and SharePoint a plus. 

Ballard Spahr is not accepting resumes from search firms for this position.

Ballard Spahr LLP offers excellent compensation, a comprehensive benefits package and a generous paid time off program is offered.  For immediate consideration, please visit and apply online. 

Ballard Spahr is an equal opportunity employer committed to fostering a culturally diverse environment. The firm encourages applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.

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