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Pit Manager

Employer
Mystic Lake Casino Hotel
Location
Prior Lake, MN
Start date
Jun 22, 2019
Closing date
Jul 22, 2019

View more

Category
Healthcare
Job Type
Employee
Employment Status
Full Time

Job Details

Shift - Hours: TBD - based on business needs
Days: Based on qualifications
Hiring rate or hiring range: Based on qualifications
Job Description:

Job Summary:

Oversees all pit activity to include game activity, game integrity, player strategy, all cash and chip transactions, and dealer performance. Engages in and promotes positive guest interaction by all team members in their pit area and ensures that minimum guest service standards are met. Maintains awareness and compliance of federal, state, company and departmental rules, regulations, and objectives.


Budget/Asset Responsibilities:

  1. Responsible for chips, overseeing all cash in a given pit area.

  2. Job Duties:
  3. Monitors pit activity. Authorizes and observes cash and chip transactions. Checks for suspicious play and corrects procedural violations. Has authority to make judgment calls on game discrepancies. Communicates and reports pertinent information to management. This may include player information, unusual pit activity, etc.
  4. Engages in and promotes positive guest interaction. Ensures adherence to set Guest Service Standards. Authorizes complimentaries for guests subject to prescribed amounts. Answers inquiries and informs guests of ongoing promotions.
  5. Enters and tracks player buy-in information to determine necessity for CTR. Acts in accordance to regulatory compliance through the monitoring and reporting of Title 31.
  6. Monitors team member activity in assigned pit. Informs team members of department procedures. Counsels team members on concerns pertaining to procedure error or inappropriate behavior. 
  7. Maintains appropriate chip levels for the Table Games. Orders and authorizes chip fills and credits.
  8. Oversees on-the-job training for Table Games Dealers and Floor Supervisors. Makes recommendations as necessary.
  9. Assists in the preparation of Table Games Floor Supervisor and Player Services Representative performance evaluations. Generates performance surveys on Table Games Dealers.
  10. Maintains security of card and key controls. Counts cards at the end of each shift to ensure all cards are accounted for. Has responsibility for signing in and out of pit key at the beginning and end of each shift. 
  11. Maintains the order and cleanliness of the Table Games pits. Ensures that all equipment is in working order. Contacts appropriate department for needed repairs or maintenance.
  12. Assigns all dealers to table assignments. Communicates with scheduling regarding staffing needs/requirements.

Requirements:
  1. Must be 18 years of age or older.
  2. High School graduate or GED.
  3. One year of supervisory/management experience in Table Games.
  4. Must have completed the company's Table Games Dealer training course.
  5. Must pass basic math and basic strategy testBasic knowledge of computer keyboard for simple data entry or information retrieval.
  6. On feet or standing 100% of shift.
  7. Must be able to lift 30 lbs.

Company

Join a Multi-Year Top Workplace!

If you are interested in a fun, fast-paced, friendly environment in one of the most successful casinos in Minnesota or in one of the successful SMSC enterprises, you have come to the right place. Both full-time and part-time opportunities are available for quality people who share our commitment to service excellence.

Visit Us At: http://www.mysticlake.com/employment

Employee Benefits
We believe our team members' talent, hard work, dedication and excellent guest service are the keys to the SMSC's success. We reward our team members and employees with a great benefits package that includes a competitive wage, shift differentials, 401(k), free uniforms (includes laundering), free beverages and discounted meals while working, discounted gas (eight cents off per gallon) at SDCS Convenience Store, and discounted Dakotah! Sport & Fitness health club membership. In addition, full-time team members are eligible for medical and dental insurance, three weeks paid time off your first year, discounted on-site daycare, on-site pharmacy, on-site quick clinic, and tuition reimbursement. 

Gaming Enterprise team members must be licensed by our Gaming Commission which requires a comprehensive background check and pre-employment drug test. Employees of Shakopee Mdewakanton Sioux Community must pass a comprehensive background check. Qualified candidates must provide proper documentation throughout the employment process. Candidates receiving a conditional offer must successfully complete all pre-employment requirements before an employment offer is confirmed.

StarTribune Top Workplaces No Year

Company info
Location
Dakota Development Complex
2680 154th Street NW
Prior Lake
Minnesota
55372
US

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