Contract Specialist

Minneapolis, Minnesota
Sep 12, 2019
Sep 13, 2019
Employment Status
Full Time
Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 225,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs.

UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.


Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers.

At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.




UCare offers Medicare, Medicaid, Individual and Family health plans - powered by the hardest working people in the industry. Our people powered teams de-complicate, advocate and always go the extra mile to help our members. We serve with integrity, compassion and commitment to do right by members, providers and government partners. Above all, we come to work excited to provide members a path for the best health of their lives.


Working at UCare is more than a career; it's a mission. A mission that defines us as professionals, unites us as an organization and shapes how we interact with our members and each other. Employees join UCare and stay because of the opportunity to have a purpose-driven job.

Our strong culture has established UCare as a Star Tribune Top 150 Workplace for 10 consecutive years since the awards program began. It's a culture that embraces innovative ideas, strategic partnerships, and exemplary customer and provider experiences. Working at UCare is being a part of a people powered team dedicated to making a real difference in the lives of our members and communities.


Position Description

This position is responsible to coordinate provider contracting for regional hospital, professional, vendor and ancillary provider networks, through; contracting, expansion efforts, special initiatives and building and maintaining strong provider relationships.

• Coordinate the contracting process with regional hospital, professional, vendor and ancillary provider networks including, contract completion and documentation to enable contractual terms are implemented in the system timely and accurately. Work closely with Contracted Network Manager to coordinate contracting for other provider types.

• Coordinate regularly scheduled meetings with contracted provider networks to provide timely communication, effective education and enhanced provider relationships. Effectively problem solve issues, and transfer issues to the Provider Triage Coordinators as appropriate, including but not limited to the following: global claim issues, provider configurations, authorizations, care management and enrollment assignments.

• Assist in the development and maintenance of provider networks to ensure adequate coverage for all products.

• Monitor new and existing provider networks for network adequacy and expansion opportunities, and develop action plans for addressing deficiencies. Initiate and orchestrate provider recruitment, contracting, and related development efforts.

• Collaborate with Provider Enrollment and Configuration (PEC) to resolve contractual issues and articulate the detail needed to load contracts into UCare's system in a timely and effective manner.

• Monitor providers for fraud, waste and abuse and notify Corporate Compliance of any potential violations.

• Coordinate appropriate internal workgroups to address ongoing provider issues as assigned by supervisor. Includes assessment of issues, development of action plans, implementation and follow up as appropriate.

• Recommend, develop and propose administrative procedures and policies that enhance relationships with providers, enrollees and other UCare customers as needed.

• Assist in compiling monthly, quarterly, and annual departmental metrics and attainment of individual annual goals and departmental goals. Develop and maintain new methods of documenting activities.

• Local and statewide travel required.

• Other projects and duties as assigned.


Bachelor's degree in health care management, business, or related field; demonstrated work experience may be considered in lieu of degree.

Required Experience

Four years of provider relations or contracting experience in a HMO, commercial health insurance, Medicare or Medicaid health delivery system, large physician practice, or other health care provider setting. Knowledge of managed care operations.

Preferred Experience

Knowledge of local provider systems.


The UCare difference is our people power - employees actively working on the behalf of our members to get them access to the health care they need. We value and respect each individual's ideas and contributions, and provide the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, and a myriad of volunteer activities. If you're looking for an inclusive environment that celebrates your people power, helps you build on your strengths and gives you the opportunity to truly make a difference, we invite you to apply.

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

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