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Community Center Cafe Team (part time)

Employer
City Of Eden Prairie
Location
Eden Prairie, MN
Start date
Aug 16, 2019
Closing date
Sep 15, 2019

View more

Category
Other
Job Type
Employee
Employment Status
Part Time
Position Details

Status: Part-time/Temporary/Seasonal (PTS) position, non-exempt 

Hours:  Building hours 5:30am to 10:00pm Monday-Sunday; position requires weekend hours and flexibility with shifts (will be planned in advance)

Salary:  Starts at $10.00/hr

Location: Eden Prairie Community Center

Reporting Relationship: Reports to Recreation Supervisor - Ice Arena, Concessions & Park Rental Facilities

 

Community Center Division

The Community Center Division of the Park and Recreation Department has the responsibility for managing the Eden Prairie Community Center.

Position Responsibilities

The Community Center Café Team is responsible for providing customer support and assistance to individuals at the Community Center through a variety of duties.

The position responsibilities and areas of impact are: café operations, monitoring ice rinks and assisting for special events. The primary position responsibilities and areas of impact are: 

  1. Provides high quality customer service by consistently exhibiting an enthusiastic and eager focus to members that is prompt and courteous; greeting members with a smile, eye contact, and personalized message; responding to questions with accurate information or referring them to an appropriate contact; resolving issues in a timely manner while displaying a high sense of urgency. 
  2. Operates concessions by adhering to standards, policies and procedures, health codes and regulations; maintains and ensures a safe, friendly environment for patrons at the concession area. 
  3. Maintains a safe, friendly, and enjoyable environment for patrons by adhering to standards, policies and procedures; maintains the skate rental area and skating rinks by informing customers of useful information and updates relative to the established guidelines and enforcing rules.

 While these areas are the primary focus of the position, we believe strongly in teamwork and employees will be called upon to perform a variety of duties as a part of their role with the City.

Position Requirements

Education:  None

Work Experience: Any related volunteer or work experience in food service, money handling, or customer service is preferred.

Technical Skills: Ability to read, write and comprehend simple instructions, short correspondence, and memos in English; ability to effectively present information in one-to-one and small group situations to customers, clients, and other employees of the organization; ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Physical Requirements: This position requires the ability to lift/pull/push/move/carry up to 50 lbs, and the ability to bend/stand/reach.

City Expectations

All employees are expected to contribute to the success of our organization by demonstrating the core values: Collaboration, Innovation, Integrity, Performance and Relationships.

Position Specific Expectations

Communication: Able to convey a message to get a point across; communicates in a clear and concise manner; able to write clearly and succinctly; tailors message to a variety of communication settings and styles. Able to receive messages in a variety of platforms – email, text message, notes – and translate to work environment. 

Attention to Detail:Able to find errors in work and solve problems; anticipates issues and performs at a high level of accuracy; sets up systems to ensure errors are not repeated.

Accountability:Follows through on commitments; focuses on appropriate tasks throughout the shift; takes responsibilities for actions both as an individual and on behalf of the organization; actions and words are in sync; follows all policies and procedures; maintains confidentiality; is prepared and punctual to all scheduled shifts.

Sound Judgement:Makes good decisions based upon a mixture of analysis, experience and judgment in a timely manner; determines a course of action after weighing and analyzing different options; seeks out additional information when necessary; presents solutions and suggestions within the appropriate channels.

 

City of Eden Prairie Employment Process

The City of Eden Prairie conducts the following pre-employment checks for this position:

1. Work history

2. Criminal history

*All final candidates must successfully complete and pass the City's evaluation of the pre-employment process before their first day of employment with the City.

City of Eden Prairie Application Process

Application Deadline: Tuesday, September 3, 2019

Review Applications: As applications are received

Interviews:  Ongoing

Start Date:  Negotiable

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