Entry Level Inbound CSR
Job Details
Pro Staff in Arlington, Texas is hiring Entry Inbound Customer Service Representatives for a call center located downtown Dallas, Texas.
Salary Training: $11.00 (1-2 weeks) After Training: $11.50 - Please call Adrian at 972-224-5480 to schedule your interview and learn more about this opportunity
Job Overview:
Respond to inbound phone calls, up sell/cross sell additional items and resolve customer’s issues. Utilize system tools provided to perform job function. Must be flexible to work 7am - 11pm. including weekends NO EXCEPTIONS!
Responsibilities include, but are not limited to:
Take inbound calls for order placement Up sell and cross sell additional items Answer inquiries while maintaining and updating the customer database Maintain a sense of urgency in responding to the customer needs Be creative and go above and beyond when assisting our customers Accurate and efficient order entry and maintenance of customer files Ask probing questions and overcome objectionsMinimum Qualifications Required:
6 months Customer Service experience (in person or over the phone) Pleasant and professional telephone etiquette Ability to adapt to the fast paced internet environment Problem solving skills Excellent judgment and decision making skills Strong verbal and written communications skills Demonstrated customer service skills PC literate and basic typing skills (at least 25 wpm) Regular and punctual attendance is a must High School Diploma or equivalentPreferred Qualifications:
30 wpm typing
Company
Administrative & Light Industrial
As in any job, the key to success is knowing what your strengths are and then finding the opportunity to use them. Pro Staff allows you to utilize and develop your skills through exciting projects and temporary assignments with great companies in your area. And, because we take care of all the work involved in finding the right opportunities, you can be free to let your talent shine.
- Location
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Minnesota
US
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