Information Specialist (Rural Health Information Hub)

Grand Forks, North Dakota
Sep 17, 2019
Oct 01, 2019
Job Type
Employment Status
Full Time

The Center for Rural Health (CRH) at the University of North Dakota is seeking experienced and talented applicants to serve as an Information Specialist for the Rural Health Information Hub (, a federally-funded web-based information center dealing with rural health issues. 

  • The position will be responsible for tracking rural health and rural health policy issues, synthesizing the information, and creating un-biased web-based products to help users keep abreast of issues and easily find additional resources to meet their information needs. 
  • Will work with content experts from various organizations to identify and develop priority content.
  • Serves as a resource to other staff on a defined set of rural issues.
  • The Information Specialist will search daily for resources pertinent to rural health.
  • Use critical thinking skills to analyze resources, determine which would be of interest to RHIhub users, and index them in a Content Management System for inclusion on the RHIhub website.
  • Position will share responsibility for answering requests for information to the RHIhub Call Center, receiving information requests through a variety of methods, such as e-mail, phone, and social media. 
  • Must respond to requests in a timely manner with relevant information identified through conducting searches of RHIhub’s website, the Internet, appropriate bibliographic and informational databases, as well as by contacting identified experts in the field.
  • Assist users in navigating the complex web of Federal agencies, foundations, and other relevant organizations.
  • The position will assist with promoting the activities of RHIhub by networking and building relationships with key rural health organizations, presenting at conferences and via webinar/video, and exhibiting on behalf of the project.
  • The Information Specialist must collaborate effectively with project staff to meet shared goals and be dedicated to quality work.  


  • Excellent interpersonal and communication skills.
  • Expert searching skills including web-based searches.
  • Strong analytical, problem-solving, and decision-making skills. 
  • Strong aptitude with technology.  Must show hands-on familiarity with Microsoft Office Suite and demonstrated ability to learn/use new computer software applications.
  • Ability to synthesize complicated information from multiple sources into cohesive and plain language that is free plagiarism.
  • Experience presenting to groups.
  • Demonstrated organizational skills and ability to be self-directed. 
  • High level of attention-to-detail and the ability to generate high quality and timely work products.
  • Ability to prioritize, multi-task, take initiative, and to work as part of a team.
  • Willing to travel occasionally to national, regional, or local events/meeting.

Minimum Requirements:

Bachelor's degree in public administration, health policy, business, public policy, public health, communications, journalism, library and information science or degree related to information dissemination, rural health, population health, or health policy.  Will consider other applicable degrees not listed. 3 years of similar experience, may be a combination of volunteer or paid.  Work experience requirement will be waived if applicant has Master's degree.

  • Experience writing, with demonstrated ability to write for the web.  
  • Requires writing samples to be submitted at time of application (details provided below).
  • Cover letter, Resume and completed Application.
  • Successful completion of Criminal History Records Check.

Required Writing Samples:  (Please contact Naomi Lelm at (701) 777-0679 with questions.  Samples must be attached to application.)

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. 

Preferred Qualifications:

  • Master’s degree (work experience requirement waived).  
  • Familiarly with U.S. rural health issues.
  • Experience with U.S. rural health issues through education or work experience.
  • Experience or training related to organizing information, searching the internet, and utilizing a website to disseminate information.
  • Experience providing customer service.
  • Experience working with state or national organizations.
  • Experience developing website content.
  • Experience or training in using HTML.
  • Experience with using a web-based interface for entering information into a database.



To find out why living and working in Greater Grand Forks is way cooler, check out
 All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.
Confidentiality of Application Materials
Note: Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three finalists who will be invited to campus.
EEO Statement
UND is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.  Women, minorities, veterans and individuals with disabilities are encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status on the form found at  This information will remain confidential and separate from your application. 
Veteran’s Preference
Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or NGB 22 and if claiming disabled status, a current letter of disability from the VA dated within the last 12 months.
Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report.  The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus.  As a prospective employee, you are entitled to a copy of this report.  The report and statistical data can be found online at  You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND 58202.

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