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Housekeeping Supervisor 1st Shift

Employer
Mystic Lake Casino Hotel
Location
Prior Lake, MN
Start date
Sep 18, 2019
Closing date
Oct 18, 2019

View more

Category
Hospitality
Job Type
Employee
Employment Status
Full Time

Job Details

Shift - Hours: TBD - based on business needs
Days: $15.83 - $17.81 / hr based on qualifications
Hiring rate or hiring range: $15.83 - $17.81 / hr based on qualifications
Job Description:

1st shift: 9:30am-6pm (must be able to work weekends and holidays)

Great Benefits, Weekly Pay and so much more!

Job Summary:

Directs staff and inspects hotel rooms and public areas to ensure quality room appearance and attainment of cleaning standards.  Applies high guest service standards while working in a fast-paced environment.


Budget/Asset Responsibilities:

Responsible for controlling labor and inventory expenses and waste as related to supplies.


Job Duties:

  1. Directs and supervises staff in the cleaning of hotel rooms and hotel public areas, including the Spa and Tower Boardroom. Inspects guest rooms, hallways, and service areas to ensure quality standards are met. 
  2. Ensures enterprise and department policies and procedures are being followed by team members.
  3. Prepares assignments for staff and reviews special requests and areas of concentration to ensure a smooth flow of the daily operation. Coordinates team members to accomplish requested additional cleaning tasks. Assign designated guest room keys to staff; maintain accurate records and ensure security of keys.
  4. Works with Front Desk to verify room status and report any discrepancies; prioritize and update status of check out rooms.
  5. Follows up on guests' special requests.
  6. Inspects inventory of storage areas and chemical closets to ensure compliance with predetermined levels and safety policies are being met.
  7. Train, coach, and provide performance feedback to ensure maximum efficiency.  Completes performance appraisals, performs disciplinary actions and is involved with terminations. Interviews, recommends hires and promoting of team members.
  8. Prepares maintenance work orders and daily follow up.
  9. Maintain complete knowledge of correct maintenance and use of equipment.

Requirements:
  1. Any combination of education and supervisory experience in the hotel industry, hotel room cleaning, or related field to equal one year.
  2. Ability to read, write, and speak English clearly.
  3. On feet or standing 100% of time.
  4. Must be able to lift 50 lbs.

Company

Join a Multi-Year Top Workplace!

If you are interested in a fun, fast-paced, friendly environment in one of the most successful casinos in Minnesota or in one of the successful SMSC enterprises, you have come to the right place. Both full-time and part-time opportunities are available for quality people who share our commitment to service excellence.

Visit Us At: http://www.mysticlake.com/employment

Employee Benefits
We believe our team members' talent, hard work, dedication and excellent guest service are the keys to the SMSC's success. We reward our team members and employees with a great benefits package that includes a competitive wage, shift differentials, 401(k), free uniforms (includes laundering), free beverages and discounted meals while working, discounted gas (eight cents off per gallon) at SDCS Convenience Store, and discounted Dakotah! Sport & Fitness health club membership. In addition, full-time team members are eligible for medical and dental insurance, three weeks paid time off your first year, discounted on-site daycare, on-site pharmacy, on-site quick clinic, and tuition reimbursement. 

Gaming Enterprise team members must be licensed by our Gaming Commission which requires a comprehensive background check and pre-employment drug test. Employees of Shakopee Mdewakanton Sioux Community must pass a comprehensive background check. Qualified candidates must provide proper documentation throughout the employment process. Candidates receiving a conditional offer must successfully complete all pre-employment requirements before an employment offer is confirmed.

StarTribune Top Workplaces No Year

Company info
Location
Dakota Development Complex
2680 154th Street NW
Prior Lake
Minnesota
55372
US

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