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Customer Service Account Manager

Employer
Pro Staff
Location
Bloomington, MN
Start date
Sep 19, 2019
Closing date
Oct 19, 2019

View more

Category
Other
Job Type
Employee
Employment Status
Full Time

Job Details

Pro Staff is hiring a mid-level Customer Service Representative to work at a medical device company in Bloomington! In this role, you will use your strong customer service skills to manage and support the day-to-day operations of sales representatives and other internal departments in order to process new orders for your customers. If you enjoy handling a high volume of activity and are experienced in problem resolution, order entry, and overall customer service, this may be the position for you! 

This is a temporary position, with the potential to go longer and even be hired on permanently. The hours of this position are Monday – Friday, working an 8-hour shift between 7am – 7pm. The pay rate for this position is $18 per hour.

Key Responsibilities include:

  • Providing service to the sales team and customers through phone calls, email, and faxes
  • Receiving orders via phone and email
  • Entering orders and processing inventory returns into an ERP system
  • Review inventory counts and allocate resources as needed to fulfill all customer orders
  • Update addresses, contacts, etc. for customer files
  • Ability to perform detail-oriented transactions within department deadlines
  • Processing complaints and service issues according to company procedures
  • Qualifications:

  • Bachelor’s degree or 2 years of high-level Customer Service experience required
  • Order entry experience into ERP system(s) preferred
  • Strong written and verbal communication, planning and organizational skills
  • Ability to demonstrate a high-level of professionalism over the phone and accuracy
  • Strong Microsoft Word and Excel skills
  • Ability to work under pressure and thrive in a fast-paced environment
  • Prior experience within a medical device industry is highly preferred

  • Apply online today, or text "apply" to 320-335-9543 to be considered! 

    Company

    Administrative & Light Industrial

    As in any job, the key to success is knowing what your strengths are and then finding the opportunity to use them. Pro Staff allows you to utilize and develop your skills through exciting projects and temporary assignments with great companies in your area. And, because we take care of all the work involved in finding the right opportunities, you can be free to let your talent shine.

    Company info
    Location
    Minnesota
    US

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