Pro Staff

Customer Service Representative

Employer
Pro Staff
Location
Eden Prairie, MN
Posted
Sep 20, 2019
Closes
Oct 20, 2019
Ref
1_553471
Contact
Pro Staff
Category
Other
Job Type
Employee
Employment Status
Full Time

Pro Staff is working with a wholesale distributor of holiday decorations, including Christmas trees, garland, and lights, in Eden Prairie is currently looking for temporary seasonal assistance on their customer service team! This is a great opportunity to earn extra holiday money and to brush up on your skills.  Apply now, project begins November 4th and will last through mid-January!

Pay: $16-17/hour depending on experience

Hours: Candidates must be flexible working either 8:30 - 5:00 and 9:30 - 6:00, three Saturdays required (Nov. 30th, Dec. 7th, and Dec. 14th), and the ability to work on Friday, Nov. 29th (Black Friday)

Responsibilities:

  • Answering incoming calls from retail customers who are calling to report product feedback, such as damaged, missing or malfunctioning items
  • Will ask questions to troubleshoot issues, offer resolution and document calls  
  • Work closely with warehouse and other departments to ensure replacement items are shipped and/or provide customer follow up if necessary
  • Requirements:

  • A minimum of one year customer service experience, preferably in a call center role but will consider transferable skills from retail, food service, or other industries
  • Ability to maintain a professional phone presence and uphold customer service objectives  when speaking with callers
  • Computer proficiency, including previous database experience
  • Accurate data entry skills and ability to simultaneously speak with customers over the phone while typing call note
  • Dependability, commitment and on-time, daily attendance
  • To be considered for this opportunity, please email your resume to Chanhassen@Prostaff.com, apply online, or call our office 952-975-0106.

    Similar jobs

    More searches like this

    Similar jobs