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Customer Service Representative

Employer
Pro Staff
Location
Eden Prairie, MN
Start date
Sep 20, 2019
Closing date
Oct 20, 2019

View more

Category
Other
Job Type
Employee
Employment Status
Full Time

Job Details

Pro Staff is working with a wholesale distributor of holiday decorations, including Christmas trees, garland, and lights, in Eden Prairie is currently looking for temporary seasonal assistance on their customer service team! This is a great opportunity to earn extra holiday money and to brush up on your skills.  Apply now, project begins November 4th and will last through mid-January!

Pay: $16-17/hour depending on experience

Hours: Candidates must be flexible working either 8:30 - 5:00 and 9:30 - 6:00, three Saturdays required (Nov. 30th, Dec. 7th, and Dec. 14th), and the ability to work on Friday, Nov. 29th (Black Friday)

Responsibilities:

  • Answering incoming calls from retail customers who are calling to report product feedback, such as damaged, missing or malfunctioning items
  • Will ask questions to troubleshoot issues, offer resolution and document calls  
  • Work closely with warehouse and other departments to ensure replacement items are shipped and/or provide customer follow up if necessary
  • Requirements:

  • A minimum of one year customer service experience, preferably in a call center role but will consider transferable skills from retail, food service, or other industries
  • Ability to maintain a professional phone presence and uphold customer service objectives  when speaking with callers
  • Computer proficiency, including previous database experience
  • Accurate data entry skills and ability to simultaneously speak with customers over the phone while typing call note
  • Dependability, commitment and on-time, daily attendance
  • To be considered for this opportunity, please email your resume to Chanhassen@Prostaff.com, apply online, or call our office 952-975-0106.

    Company

    Administrative & Light Industrial

    As in any job, the key to success is knowing what your strengths are and then finding the opportunity to use them. Pro Staff allows you to utilize and develop your skills through exciting projects and temporary assignments with great companies in your area. And, because we take care of all the work involved in finding the right opportunities, you can be free to let your talent shine.

    Company info
    Location
    Minnesota
    US

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