Senior Network Engineer
Posted Date 2 months ago(9/20/2019 12:36 PM)
Number of Openings 1
Closing Date Open Until Filled
Type of Search Staff
Who May Apply This position is open to all qualified applicants.
Position Number 330304
Campus
St Paul
Department/Unit Information Technology Services - ITS
FLSA Status Exempt/Salaried
Employment Type Full-Time Staff
Assigned Months per Year 12
Benefits Eligible Yes

OVERVIEW

The University of St. Thomas invites qualified candidates to apply for a Senior Network Engineer position within the Innovation Technology Services Department.

The University of St. Thomas embraces diversity, inclusion, and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion a diverse, equitable and inclusive environment. We welcome applicants of diverse races, ethnicities, geographic origins, gender identities, ages, socioeconomic backgrounds, sexual orientations, religions, work experience, physical and intellectual abilities, and financial means. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. This commitment is consistent with our mission to inspire our students, using the Catholic intellectual tradition, to think critically, work skillfully, and act wisely – all for the common good. A successful candidate will possess a commitment to the ideals of this mission.

JOIN OUR COMMUNITY

The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:

• Up to 100% tuition remission for employees, spouses, and dependents upon eligibility
• A generous Employer retirement contribution of 9.4% of annual salary upon eligibility
• Medical, dental, and vision options
• Employer-paid disability, life, and AD&D benefits

JOB SUMMARY

The Senior Network Engineer will provide architectural guidance, design, and technology leadership using best practices for the wired and wireless network, voice, and video infrastructure architecture at St. Thomas. The person in this position will demonstrate leadership, problem solving, organizational, analytical, and communication skills. Additional responsibilities include escalated troubleshooting and incident resolution, network engineering and configuration, coordination of upgrades and changes, migrations and installations as the business requires, follow through on assigned project tasks and ownership of issues in need of resolution.

This position will serve as technical lead on projects, provide direction and leadership in determining technical architecture for both on-premises and cloud-based networking environments, and build and maintain collaborative relationships with St. Thomas academic/business units, external vendors, and other departments within ITS.

This position is responsible for 24X7 support of systems and services.

ESSENTIAL FUNCTIONS

1. Provide network design and architecture in partnership with stakeholders and ITS Operations groups:

• Develop and promote a technology roadmap for University of St. Thomas wired and wireless networks and telecommunications infrastructure. This is includes strategies for:
  • Logical address space / DHCP
  • Name space / DNS
  • IP Address Space Management / NAT
  • Logical zoning to reflect network trust levels
  • Layer 2 / Layer 3 redundancy
  • Routing / switching
  • VPN / remote access
  • Effective monitoring and alerts
• Lead engineering efforts to develop technology pilots, proof of concepts, and where appropriate, full production rollouts.
• Using best practices develop designs and proposals for potential adoption at St. Thomas.
• Work with key stakeholders, customers, senior leadership and other ITS teams to identify both technical and business requirements for specific initiatives.
• Drive greater efficiencies, adaptability, and improvements to the network through increased automation and network intelligence.
• Establish and maintain key academic/business and vendor relationships

2. Maintain and configure the University's large and diverse network. Coordinate upgrades and changes, open work tickets, monitor network health.

• Setup, maintain, and support on-premises and cloud solutions working with application vendors and providers, and St. Thomas stakeholders
• Document processes, service levels, systems and inventory; update and refine as necessary in support of continuous improvement
• Create and maintain network documentation:
  • Physical topology
  • Logical topology
  • IP segment / zone topologies
• Establish and maintain monitoring and service metrics to ensure that systems and support processes meet customer needs.
• Coordinate with ITS peers to ensure resolution of reported issues
• On-call responsibility and participation in Change Management events outside of regular business
• Keep network devices up to date with the latest IOS, firmware, OS

3. Be proficient with and follow the ITS Project Management process

• Serve in technical lead and/or consultative role

4. Be proficient with and follow ITS procedures for communication updates and guidelines, incident and problem tracking, installation and inventory, and knowledge base.

5. Remains current on information about higher education and technology industry trends. Performs other duties as assigned.

QUALIFICATIONS

Minimum Qualifications:

• Bachelor's degree in computer science, information systems, management or a field related to the work

• Five (5) years of professional experience with infrastructure/enterprise systems and support, including, but not limited to:
  • Routing: Static, OSPF, BGP
  • Switching: Cisco, HSRP, VLANs, VTP, Spanning-Tree, 802.1x
  • Wireless: Cisco, Cisco ISE
  • Perimeter: Palo Alto, A10 Thunder CGN
  • VPN: Palo Alto GlobalProtect
  • IPv4 and IPv6
  • Microsoft Visio
  • Project management
  • Change management

An equivalent combination of education and experience from which comparable knowledge and skills have been acquired may be substituted.

This position is responsible for 24X7 support of systems and services.

Preferred Qualifications:

• Previous experience in a higher education/instruction institute is preferred but not required

• CCNA, CCNP in Routing / Switching, Wireless, or Design, Network +, ITIL Foundation certifications are highly desired.

HOW TO APPLY

On the University of St. Thomas Jobs page, follow the instructions to complete an online application which includes uploading a resume and copy/pasting a job specific cover letter.

In light of its commitment to create and maintain a safe learning and working environment, employment with the University of St. Thomas requires consent and successful completion of a background screening.

The University of St. Thomas, Minnesota Human Resources Department advertises the official job listing on its website at www.stthomas.edu/jobs.

The University of St. Thomas is an Equal Opportunity Employer

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