Pro Staff

Customer Support Engineer

Pro Staff
Lexington, MA
Sep 24, 2019
Oct 24, 2019
Pro Staff
Job Type
Employment Status
Full Time

This role is based within the Service Delivery team for our company. We're looking for an exceptional person with a solid technical background and sharp troubleshooting skills to provide support for the Mimecast Platform to IT Administrators. Must be able to work 3rd shift from 3pm-12am.

Are you...


  • ·          Looking to help solve problems, in a fast-paced, cutting edge technology environment?


  • ·          Someone that wants to work with customers?


  • ·          Always thriving to improve everything you do?


  • ·          Someone who takes pride in scaling things up?


  • ·          Excited by the idea of making our company even faster, more reliable, and more available?

  If this sounds like you, then please read on...

The ideal candidate must be a self-motivated, strong team player with a proven track record of success in technical support. A good understanding of the corporate technology stack including e-mail and networking, as well as cloud computing, will be beneficial. A strong work ethic is vital in this competitive market place.

Location: Lexington, MA



Highly competitive rewards and benefits package including:

Competitive 401k and Employee Stock Purchasing programs Free lunch’s Monday through Thursday at our Lexington office Internal Events including team building activities, Family Day and End of Year parties State of the art gym and basketball court





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