Documentation Coordinator
Job Details
Documentation Coordinator
Position Summary:
Responsible for developing and maintaining the company’s Contact Center policy documents. This role will support the review and development of existing and new policies from and with different teams to improve overall customer satisfaction and reduce customer and contact center agent effort. This role will also measure the success rate for any new policy implementation through means of customer survey and other internal reporting. A passion for customer service is highly preferred.
Common and Essential Duties and Responsibilities:
Background/Experience/Skills:
Company
Administrative & Light Industrial
As in any job, the key to success is knowing what your strengths are and then finding the opportunity to use them. Pro Staff allows you to utilize and develop your skills through exciting projects and temporary assignments with great companies in your area. And, because we take care of all the work involved in finding the right opportunities, you can be free to let your talent shine.
- Location
-
Minnesota
US
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert