Pro Staff

Customer Service Representative

Pro Staff
Dallas, TX
Oct 05, 2019
Nov 04, 2019
Pro Staff
Job Type
Employment Status
Full Time

Pro Staff in Arlington, Texas is hiring Customer Service Representatives for a call center located downtown Dallas, Texas. 

Salary Training: $11.00-$12.50
Please call 972-224-5480 to schedule your interview and learn more about this opportunity

Job Overview:

Respond to inbound phone calls, up sell/cross sell additional items and resolve customer’s issues. Utilize system tools provided to perform job function. Must be flexible to work  7am -  11pm. including weekends NO EXCEPTIONS!

Responsibilities include, but are not limited to:

Take inbound calls for order placement Up sell and cross sell additional items Answer inquiries while maintaining and updating the customer database Maintain a sense of urgency in responding to the customer needs Be creative and go above and beyond when assisting our customers Accurate and efficient order entry and maintenance of customer files Ask probing questions and overcome objections 

Minimum Qualifications Required: 

months Customer Service experience (in person or over the phone) Pleasant and professional telephone etiquette Ability to adapt to the fast paced internet environment Problem solving skills Excellent judgment and decision making skills Strong verbal  and written communications skills Demonstrated customer service skills PC literate and basic typing skills (at least 25 wpm) Regular and punctual attendance is a must High School Diploma or equivalent Must pass drug screen

 Preferred Qualifications:

30 wpm typing




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