Technical Business Analyst

Minneapolis, Minnesota
Oct 09, 2019
Oct 30, 2019
Employment Status
Full Time
Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 225,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs.

UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.


Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers.

At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.




UCare offers Medicare, Medicaid, Individual and Family health plans - powered by the hardest working people in the industry. Our people powered teams de-complicate, advocate and always go the extra mile to help our members. We serve with integrity, compassion and commitment to do right by members, providers and government partners. Above all, we come to work excited to provide members a path for the best health of their lives.


Working at UCare is more than a career; it's a mission. A mission that defines us as professionals, unites us as an organization and shapes how we interact with our members and each other. Employees join UCare and stay because of the opportunity to have a purpose-driven job.

Our strong culture has established UCare as a Star Tribune Top 150 Workplace for 10 consecutive years since the awards program began. It's a culture that embraces innovative ideas, strategic partnerships, and exemplary customer and provider experiences. Working at UCare is being a part of a people powered team dedicated to making a real difference in the lives of our members and communities.


Position Description

This position is responsible for collaborating with business subject matter experts to elicit Business Requirements and Business Needs. This position will be responsible for taking the Business Requirements and creating the Functional Requirements and Specifications that developers can use to create software solutions. This positions should be capable of leading, managing, and coordinating the development process and solution effectively and efficiently. The individual will build relationships with key stakeholders both in the business areas and IT. This position will require technical writing and visual principles to combine/convert meeting discussions, white-board sessions, vendor and industry documentation, and technical artifacts into well-formed, standardized, maintainable documentation. This position will be able to prepare technical user manuals, system configuration documents and other technical reports.

• Create Business Requirements by eliciting needs from stakeholders. Analyze and decompose complex business requirements.

• Perform Gap analysis and recommend technical solutions.

• Document Functional Requirements, create functional specifications and prepare wireframes/flowcharts as needed.

• Manage and Communicate development status and barriers with Quality Services Manager and other key stakeholders throughout development. Complete timely and accurate project/program status reporting in Service Now.

• Coordinate alignment and compliance with the Project Execution Process (PEP). Develop and maintain documentation and artifacts and complete required tollgates as defined by the PEP as needed.

• Identify, document and manage development issues and risks through resolution.

• Oversee the development of the software as per the specifications and review that proper testing of the solution has taken place.

• Identify and manage project dependencies and critical path.

• Other projects and duties as assigned.


Bachelor's degree in computer science or related degree preferred; two years of experience as Senior Business Systems Analyst; demonstrated experience may be considered in lieu of a degree.

Required Experience

Five years of Technical or Business Systems Analysis experience. Knowledge of all phases of software development life cycle. A demonstrable track record of successful planning and completing software development.

Preferred Experience

Experience in Project Life Cycles.

Experience in health care or managed care. Experience with Project Lifecycles. Experience with ITIL and ITSM. PMI Certification is a plus.


The UCare difference is our people power - employees actively working on the behalf of our members to get them access to the health care they need. We value and respect each individual's ideas and contributions, and provide the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, and a myriad of volunteer activities. If you're looking for an inclusive environment that celebrates your people power, helps you build on your strengths and gives you the opportunity to truly make a difference, we invite you to apply.

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

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