Pro Staff

Account Manager

Employer
Pro Staff
Location
Arden Hills, MN
Posted
Oct 09, 2019
Closes
Nov 08, 2019
Ref
1_557173
Contact
Pro Staff
Category
Other
Job Type
Employee
Employment Status
Full Time
Pro Staff has a Direct Hire opportunity as a Account Manager for a company located minutes from the Twin Cities area! Ideal candidates must have business-to-business experience, excellent customer service experience, and experience managing several client accounts is desired. Call us to learn more at 651-291-7811 or email your resume to littlecanada@prostaff.com! 

Job duties include but not limited to:

  • Process all incoming orders in a timely manner from receipt of order through verifying product availability, ordering special product, pricing, credit status, order entry and release.
  • Monitor the status of open customer purchase orders; expedite and/or reschedule as necessary.
  • Monitor assigned customer portals for incoming orders and quotes.  Confirm orders as required.
  • Provide timely and efficient assistance to customers in resolving problems including product returns and complaints; identify and recommend process improvements that will prevent further problems.
  • Assist estimators, customers and sales representatives with the quotation process.
  • Set up bill of materials in the system for new parts.
  • Maintain Customer Parts file
  • Other job duties assigned


Qualifications:
  • A minimum of 2 years of relevant customer service experience in a manufacturing or distribution company
  • Bachelors or Associates degree or related field experience preferred
  • Experience in customer service, order management, account management is a plus
  • Willingness to learn with strong computer and communication skills 

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