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Customer Service Dispatcher

Employer
Pro Staff
Location
Houston, TX
Start date
Oct 15, 2019
Closing date
Nov 14, 2019

View more

Category
Other
Job Type
Employee
Employment Status
Full Time

Job Details

Atterro is looking for a Customer Service Dispatcher for a temp to hire opportunity in Northwest Houston.  If you are looking for a new position as a Customer Service Dispatcher call us today! 

We Offer our employees: 
Competitive pay rates 
Weekly pay checks 
Direct deposit
Referral Bonuses 
Health & Welfare Benefits available 

Responsibilities:

* Respond to routine inquiries from telephone callers and visitors, redirect calls or provide routine information 
* Perform various clerical duties requiring a general knowledge of organization and working with other employees.
* Must be able to effectively review all incoming order documents for accuracy prior to the dispatching of service personnel.
* Work closely with internal and external customers, to include (Accounting, Sales and Service Centers).
* Collaborate closely with management and peers as to modify weekly schedules in order to accommodate the needs of customers.
* Effectively and efficiently consolidate and maintain order documentation within the ERP/SharePoint system.
* Effectively monitor open jobs and communicate any changes to the customer.
* Responsible for overseeing the planning, prioritization and assignment of the field staffs work schedule, based on customer's request.
* Assist management with the development and implementation processes and procedures to improve safety, productivity, efficiency and profitability at a departmental level.

Qualifications: * Minimum Associates degree required  * Strong verbal and written communication skills. * Team player that takes pride in ownership of tasks, hunger to learn and develop new systems, improve old systems
* Handle management of customer relationships and development of new customer relationships.
* Familiarity or comfort learning new organization software; knowledge of product, international travel policies and requirements is a plus. * Ability to assume responsibility, be flexible, perform duties and handle multiple tasks under potentially stressful conditions. * Takes initiative and is proactive in addressing issues. Quickly and efficiently completes tasks. * The ability to demonstrate conscientiousness, dependability and commitment to the role, team and company.
* Basic knowledge with Oracle ERP System.
* Basic knowledge/Familiar with SharePoint.
* Must be efficient with MS Office Suite (Excel, Outlook, Word, PowerPoint).
* Strong attention to detail

Don't miss out on this great opportunity! Apply online or contact us for more details 713-466-0277 ext 3501.

Company

Administrative & Light Industrial

As in any job, the key to success is knowing what your strengths are and then finding the opportunity to use them. Pro Staff allows you to utilize and develop your skills through exciting projects and temporary assignments with great companies in your area. And, because we take care of all the work involved in finding the right opportunities, you can be free to let your talent shine.

Company info
Location
Minnesota
US

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