Pro Staff

Inbound Beauty Customer Service

4 days left

Employer
Pro Staff
Location
Dallas, TX
Posted
Oct 18, 2019
Closes
Nov 17, 2019
Ref
1_558348
Contact
Pro Staff
Category
Other
Job Type
Employee
Employment Status
Full Time

We are hiring for a Call Center Downtown Dallas seeking 50+ inbound customer service agents for their beauty division.  Please review the below responsibilities and required skills.

Base pay: $12-13 per hour (Up to $2 incentive rate per hour for production and attendance) 

Responsibilities include, but are not limited to:

  • Take inbound calls for order placement
  • Up sell and cross sell additional 
  • Answer inquiries while maintaining and updating the customer database
  • Maintain a sense of urgency in responding to the customer needs
  • Be creative and go above and beyond when assisting our customers
  • Accurate and efficient order entry and maintenance of customer files
  • Ask probing questions and overcome objections 
  • Minimum Qualifications Required: 

  • months Customer Service experience (in person or over the phone)
  • Pleasant and professional telephone etiquette
  • Strong verbal  and written communications skills
  • Demonstrated customer service skills
  • PC literate and basic typing skills  
  • Regular and punctual attendance is a must
  • High School Diploma or equivalent
  • If you are interested in learning more.  Please apply to this position to speak with a recruiter.

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