Mystic Lake Casino Hotel

Hotel Bellman PT 2nd shift

Prior Lake, MN
Oct 22, 2019
Nov 21, 2019
Mystic Lake Casino Hotel
Job Type
Employment Status
Full Time
Shift - Hours: TBD - based on business needs
Days: $10.94 / hr plus tips
Hiring rate or hiring range: $10.94 / hr plus tips
Job Description:

Job Summary:

Assists guests in the areas of Information Desk, Coat Check Operations and Hotel Bell stand with the loading and unloading of hotel guest luggage and other items; while applying high guest service standards.

Job Duties:

  1. Greets guests upon arrival and provides prompt assistance with luggage. Opens doors and may escort guests to the registration area.
  2. Provides guests with information about casino and hotel services, restaurants, and various amenities and answers guest inquiries.
  3. Inspects hotel rooms with guests to ensure guest satisfaction.
  4. Assists guests with secure storage and retrieval of luggage, packages, coats, hats, and other items.
  5. Maintains control log of the movement of luggage and other items.
  6. Familiarizes guests with the hotel's safety features and any in-room amenities.
  7. Cleans and maintains work area and applicable equipment.
  8. Processes and delivers guest laundry.
  9. Tour Bus Load In/Load Out
  10. Occasional tasks.

  1. Any combination of education and/or experience in hospitality or related field to equal one year.
  2. The ability to communicate basic information and ideas in spoken English so others will understand.
  3. Must be able to lift 50 lbs.
  4. On feet or standing 100% of time.
  5. Outside work 25% of time.

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