Steakhouse Lead Host- FT
- Employer
- Mystic Lake Casino Hotel
- Location
- Prior Lake, MN
- Start date
- Nov 4, 2019
- Closing date
- Dec 4, 2019
View more
- Category
- Hospitality
- Job Type
- Employee
- Employment Status
- Full Time
Job Details
Days: $14.00 / hr
Hiring rate or hiring range: $14.00 / hr
Job Description: Job Summary: Applies high guest service standards. Manages and confirms all guest reservations. Controls the flow and pace of the restaurant by managing the waitlist process. Directs restaurant patrons to their requested tables/locations. Provides information on restaurant to new patrons.
Job Duties:
- Utilize the Open Table software to manage reservations. Call to confirm all guest reservations and to find out if guests are celebrating a special occasion or if they are a first time guest, etc.
- Control the flow and pace of the restaurant, ensuring reservation times are met. Manage waitlist and long lines during high volume times. Greet and direct guests to requested tables/locations. Ensure tables are seated with correct server, if requested. Manage server rotation for large parties.
- Interacts with guests by providing information on restaurants and specials and responding to guest inquiries.
- Update all guest information throughout each guest dining experience such as favorite wine, water flavor, server choice, table preference, etc.
- Rearrange table configurations to accommodate guest needs
- Occasional tasks
Requirements:
- Two years guest service experience within a restaurant setting.
- Ability to speak English clearly.
Company
Join a Multi-Year Top Workplace!
If you are interested in a fun, fast-paced, friendly environment in one of the most successful casinos in Minnesota or in one of the successful SMSC enterprises, you have come to the right place. Both full-time and part-time opportunities are available for quality people who share our commitment to service excellence.
Visit Us At: http://www.mysticlake.com/employment
Employee Benefits
We believe our team members' talent, hard work, dedication and excellent guest service are the keys to the SMSC's success. We reward our team members and employees with a great benefits package that includes a competitive wage, shift differentials, 401(k), free uniforms (includes laundering), free beverages and discounted meals while working, discounted gas (eight cents off per gallon) at SDCS Convenience Store, and discounted Dakotah! Sport & Fitness health club membership. In addition, full-time team members are eligible for medical and dental insurance, three weeks paid time off your first year, discounted on-site daycare, on-site pharmacy, on-site quick clinic, and tuition reimbursement.
Gaming Enterprise team members must be licensed by our Gaming Commission which requires a comprehensive background check and pre-employment drug test. Employees of Shakopee Mdewakanton Sioux Community must pass a comprehensive background check. Qualified candidates must provide proper documentation throughout the employment process. Candidates receiving a conditional offer must successfully complete all pre-employment requirements before an employment offer is confirmed.
- Location
-
Dakota Development Complex
2680 154th Street NW
Prior Lake
Minnesota
55372
US
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