Pro Staff

Bilingual Team Lead English/Spanish

Employer
Pro Staff
Location
Minneapolis, MN
Posted
Oct 08, 2020
Closes
Nov 07, 2020
Ref
1044147-1_1
Contact
Pro Staff
Category
Other
Job Type
Employee
Employment Status
Full Time
Pro Staff has partnered with a large company in downtown Minneapolis which acts as a 3rd part administrator for class action lawsuits to find a bilingual English/Spanish call center team leader! 

Pay Rate: $18.00/hour

Job Details;
  • Monday - Friday 8am-4:30pm
  • Manage a small team of customer service reps
  • Answer any questions pertaining to incoming calls
  • Manage customer service reps performance 
  • Team leader management meetings
  • Attendance tracking
  • Communicate with management regarding customer service rep performance, attendance, and questions

Qualifications
  • Some management and customer service experience
  • Excellent verbal and written communication skills
  • Have great attendance- please be committed to this role! 
  • Comfortable answering inbound calls 
Sound like you?! We want to hear from you! Apply directly or email your resume to minneapolis@prostaff.com. 

About Pro Staff

Pro Staff is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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