Description:
Job Description: Communication Operations & Analytics BP

October 2020

About us:

Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

A role with Target Communications means a chance to continuously improve the quality, relevance, creativity and authenticity of both internal and external storytelling. Comprised of Public Relations, Executive Communications, Crisis Management and Internal Enterprise Communications, this team strengthens and protects Target's reputation and helps drive traffic, sales and guest loyalty.

As Communication Operations & Analytics BP, this individual is responsible for leading the Operations work for the Target Communications team, inclusive of oversight of team resources and tools, agency and vendor support and team best practices and processes. In addition, Target Communications is working to expand its use of data and analytics, and the Communication Operations & Analytics BP will play an exciting role in implementing new approaches to leveraging data to inform program planning, execution and measurement.

Responsibilities include:

• Oversight of all tools and services used across the Communications team, including Cision, PR Newswire, SAP, Critical Mention, Salesforce and more
• Agency and vendor management, including agency onboarding, agency setup, performance assessments, vendor risk and troubleshooting
• Development of new processes to create a data-driven approach to the planning and execution of communications strategies
• Development and maturation of measurement and reporting capabilities for the Communications team
• Management of several team reports, including the Board of Directors media summary, Weekly Communications Recap and daily media coverage report
• Oversight of the Communications team budget (planning, forecasting and troubleshooting) and SOW process
• Onboarding of new Communications team members to tools and best practices
• Management of Sample Office contractors

About you:

The individual in this role should have:

• A minimum of 6-8 years of professional experience working with data and analytics to report on program performance
• Proven project management skills and the ability to work with team members across a variety of communications functions
• General knowledge of the communications field and/or media relations as we work to better leverage data to inform planning and execution of communications plans
• The ability to proactively manage multiple projects independently, including troubleshooting issues with urgency and meeting deadlines

Target Communications has joined the Diversity Action Alliance - a coalition of communications professionals pledging to hire, retain and advance more diverse communicators. This pledge shows our commitment to making progress toward our goals, and will hold us accountable to driving change on our team and in our field.

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Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Qualifications: