LegalServer Support Attorney/Advocate – Mid-Minnesota Legal Aid – Minneapolis Office

POSITION: Mid-Minnesota Legal Aid (Legal Aid) is seeking candidates for a new, full-time position focused on supporting its legal case management system, LegalServer.

Background: Mid-Minnesota Legal Aid (Legal Aid) is an 8-office, 70-attorney (150 total staff), non-profit civil law firm providing free legal representation to people with low incomes, people with disabilities, and seniors. It has primary offices in Minneapolis, St. Cloud, and Willmar. It has a 100+-year history of high-quality representation. Legal Aid has $15 million in funding from over 40 sources, public and private, including the federal government, the State of Minnesota, several local governments, the United Way, foundations, law firms, corporations, and individuals.

RESPONSIBILITIES: Legal Aid implemented LegalServer as its legal case management system one year ago. LegalServer is widely used in the civil legal aid network nationwide and is designed to be supported by staff who do not necessarily have formal technology training. This position will be part of the IT support team. It will be responsible for the following duties:

• responding to LegalServer helpdesk requests
• form, process, and profile management/development  
• alignment with and commitment to the mission and values of Legal Aid
• field/lookup management 
• report refinement and development 
• general staff training and documentation development
• implementation of new features
• updates based on changes in priorities or data collection needs
• work with an in-house team to improve systems and to take LegalServer to the next level

QUALIFICATIONS: Applicants should have either three years of legal experience as an attorney or legal advocate, preferably with a legal services background.

Applicants must also have:

• a demonstrated interest in and commitment to the needs of low-income clients and the diverse client communities Legal Aid serves
• excellent communication and analytical skills, including:
• the ability to explain technical concepts to those without a technical background
• the ability to explain project requirements to developers
• strong interpersonal skills and experience working in a team-based setting
• a demonstrated aptitude and interest in technology-based approaches to the practice of law
• proficiency using Microsoft Suite
• project planning and project management experience

Experience in poverty law, legal services, or equivalent general practice is preferred. Familiarity with LegalServer case management system is preferred. Diverse economic, social, or cultural experiences and relevant language skills (particularly Spanish, Hmong, or Somali) are a plus.

SALARY: Up to $58,780 DOE. Benefits include generous vacation, sick leave, life insurance, short and long-term disability insurance, and family medical insurance.

STARTING DATE: As soon as possible after position is filled.

APPLICATIONS: Cover letter and resume with references should be submitted online at www.mylegalaid.org/employment by Monday, November 16, 2020. Late applications will be considered until the position is filled.

No calls please.

Mid-Minnesota Legal Aid is an
equal opportunity/affirmative action employer.