Hunter Hamilton

Hospital Billing Specialist

Blue Springs, MO
Nov 18, 2020
Dec 18, 2020
Hunter Hamilton
Job Type
Employment Status
Full Time
As a Hospital Billing Specialist  you will provide information and assistance to customers about billing and claims with a goal of a positive patient experience with every encounter. The successful Hospital Billing Specialist becomes the patient's advocate and works to facilitate resolution of past due patient accounts by working with insurance companies, government agencies and patients in the payment for services that have been provided.

Key Responsibilities

  • Demonstrate the ability to properly research account issues, resulting in account resolution
  • Establish and maintain relationships with individual payer provider relations representative(s) to resolve collection issues with patient accounts
  • Prioritize and work assigned accounts to obtain prompt payment from payer
  • Demonstrate accounts receivable claims problem solving
  • Demonstrate the ability to escalate problem accounts to management as required by circumstances
  • Identify and prevent risk and receivable related loss to the management
  • Record information about financial status of customers and status of collection efforts
  • Completes assigned training and education
  • Performs other duties as assigned
  • Required Knowledge and Skills

  • Demonstrated ability to communicate effectively on the phone, in writing and via email
  • Ability to exercise discretion on sensitive and confidential matters
  • Demonstrated computer skills with data entry software
  • Ability to apply mathematical concepts and calculations
  • Strong oral, written and interpersonal skills and strong customer-service skills, including courteous telephone etiquette
  • Ability to interpret policies and procedures and communicate effectively
  • Ability to make decisions and exercise good judgment in a complex and rapidly changing environment
  • Ability to adapt to a fast-paced environment and learn and retain new or evolving information and procedures
  • Ability to work under stress and pressure and respond to inquiries with tact, diplomacy and patience
  • Ability to work in a team environment
  • Ability to exercise discretion on sensitive and confidential matters
  • Demonstrate initiative in researching and resolving benefit, eligibility and claims issues.
  • Understand and apply correct punctuation, spelling, grammar and proof-reading skills
  • Knowledge of medical terminology, insurance billing and reimbursement, and coding
  • 30 wpm keyboarding skills with 95% accuracy
  • Education and Experience

  • Education: High School Diploma or GED.
  • Experience: 5+ years of Hospital Billing experience
  • Software/Hardware: Microsoft Office suite required; Experience with patient accounting systems and billing/claim submission software. Cerner and Meditech experience a plus.

  • About Hunter Hamilton

    Hunter Hamilton is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Hunter Hamilton is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

    All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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