Director Communications, Human Resources and Diversity, Equity and Inclusion

Employer
Target
Location
Minneapolis, Minnesota
Posted
Dec 01, 2020
Closes
Jan 15, 2021
Employment Status
Full Time
Description:
Director of Communications, Human Resources and Diversity, Equity and Inclusion

Classification: Exempt

Date: December 2020

About us:

A role with Target Communications means a chance to continuously improve the quality, relevance, creativity and authenticity of both internal and external storytelling. Bring your skills as a bold and forward-thinking professional communicator who thrives on building confidence, driving brand love and creating value. Here, you'll shine as a relationship-focused pro who's strategically minded, an expert executor and an articulate brand ambassador. Rise to the challenge of driving results with smart risk-taking, constant innovation and perpetual teaching and learning. Comprised of Public Relations, Crisis Management and Internal Enterprise Communications, this team strengthens and protects Target's reputation and helps drive traffic, sales and guest loyalty. You'll develop deep relationships with business partners to ensure critical information flows through multiple channels, building confidence with team members and external stakeholders and strengthening Target's position within the competitive retail marketplace.

As Director of Communications at Target, you and your team will be responsible for bringing to life the story of Target's team, including Human Resources and Diversity, Equity and Inclusion strategies. This includes supporting Target's Racial Equity Action and Change Committee (REACH), which was formed this summer. You will oversee all aspects of internal and external communications, including executive communications and both proactive and reactive media relations. Your job is to reach a variety of stakeholders, from reporters and financial analysts to Target team members and guests, in a compelling manner that builds confidence, mitigates risk for one of the largest retailers in the U.S. and inspires consumers to shop.

Responsibilities include:
  • Serve as communications counselor to Target's chief human resources officer and chief diversity and inclusion officer, developing their comprehensive positioning plans, inclusive of internal and external strategies, and supporting all communication needs
  • Apply a strategic lens to the communications support all human resources and diversity, equity and inclusion initiatives to ensure alignment and generate the most favorable outcome for the organization
  • Drive communications around the strategy and impact of Target's Racial Equity Action and Change Committee (REACH) as an accelerant for Black guests and team members
  • Drive alignment between Target's human resources and diversity, equity and inclusion strategies to tell comprehensive stories about Target's team and culture
  • Work with your team to develop holistic communications plans in support of Target's priority initiatives and partner with the department's channel owners to bring stories to life via our owned platforms (i.e., A Bullseye View, internal marketing, etc.)
  • Manage all proactive and reactive media inquiries related to Target's human resources, REACH and diversity, equity and inclusion work
  • Serve as a spokesperson for Target with business and consumer media
  • Manage multiple external agency partner relationships and budgets
  • Serve as a member of the Communications leadership team, with a focus on department-wide planning and talent development


About you:
  • Minimum of 10-15 years of professional experience, preferably including experience working at an agency and in a corporate environment
  • A proven leader, with an ability to develop a strong bench of talent
  • Ability to develop compelling communication strategies with clear and measurable goals
  • A creative storyteller and versatile writer, with an ability to hone in on key themes based on audience segment
  • Fluent in all aspects of internal and external communications, from executive speechwriting to media relations
  • Expert media relations skills, with a high degree of comfort working with consumer and business press
  • Experience serving as an external spokesperson
  • Experience managing multiple external agency partners and large budgets
  • Strong executive presence, with an ability to coach and counsel C-suite executives
  • Strong business acumen and knowledge of the retail environment, media landscape and an ability to distill trends into communication implications
  • Strong understanding of social media, including influencer marketing, and its intersection with traditional media and consumer perceptions
  • Ability to work across multiple business units within a large, matrixed organization


Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Qualifications:

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