CommonBond Communities

Housing \u0026 Services Regional Manager

3 days left

Location
Milwaukee, WI
Posted
Dec 26, 2020
Closes
Jan 25, 2021
Ref
REGIO01559-2_2
Contact
CommonBond Communities
Category
Other
Job Type
Employee
Employment Status
Full Time
\u003cp\u003eHome is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It\u0026rsquo;s why we\u0026rsquo;re more than housing\u0026mdash;we combine quality affordable homes with our on-site Advantage Services\u0026mdash;because we believe that with the right support and opportunities, all people can thrive. Today, over 13,000 people\u0026mdash;families, seniors, veterans, and people with disabilities and other barriers\u0026mdash;call a CommonBond community \u0026ldquo;home.\u0026rdquo;\u0026nbsp; Our core values are \u003cem\u003eRespect, Integrity, Partnership, Innovation,\u003c/em\u003e and\u003cem\u003e Excellence\u003c/em\u003e. We live these values and look for people who embody them to represent our organization in the community. If this sounds like you, please consider joining our team.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eCommonBond Communities welcomes applications for a full-time \u003cstrong\u003eHousing \u0026amp; Services Regional Manager\u003c/strong\u003e overseeing a portfolio of properties in the Greater Milwaukee, WI area. The Manager is responsible for overseeing the operation of fiscally sound, well- maintained, and socially healthy housing communities and provides leadership and guidance to property and services staff.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eThe \u003cstrong\u003eHousing \u0026amp; Services Regional Manager \u003c/strong\u003epromotes relationships with community and partner organizations, supervises and develops staff, maintains program outcomes measurements, and provides oversight of fiscal management, benchmarks, and other reports.\u0026nbsp; The Regional Manager is an excellent communicator, problem solver, with the ability to maximize property performance, meet budgeted goals, and support programs and services for resident stability, advancement, and independence.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eWHY COMMONBOND COMMUNITIES?\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eWork-life balance\u003c/li\u003e\n\u003cli\u003eCompetitive salary\u003c/li\u003e\n\u003cli\u003eEmployee referral program\u003c/li\u003e\n\u003cli\u003eComprehensive benefits package\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eEmployee recognition and rewards program\u003c/li\u003e\n\u003cli\u003eA respectful and growth-oriented workplace\u003c/li\u003e\n\u003cli\u003eA chance to make a difference in the community!\u003c/li\u003e\n\u003cli\u003eOngoing training and professional development\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003ch3\u003eESSENTIAL FUNCTIONS\u003c/h3\u003e\n\u003ch4\u003eLeadership\u003c/h4\u003e\n\u003cul\u003e\n\u003cli\u003eProvides property managers and resident services with direction to achieve performance goals.\u003c/li\u003e\n\u003cli\u003eAssures site staff receives updated training regularly to ensure proficiency.\u003c/li\u003e\n\u003cli\u003eProvides advisement/direction on all resident issues.\u003c/li\u003e\n\u003cli\u003eCoordinate with the leaders in property management and resident services to communicate issues and plans of action for resolution.\u003c/li\u003e\n\u003cli\u003eWork with the affiliate board and site staff to create plans for preserving the site\u0026rsquo;s long-term affordability.\u003c/li\u003e\n\u003cli\u003eRepresents the site and corporation to public agencies and the community.\u003c/li\u003e\n\u003cli\u003eHolds staff meetings to discuss global issues, provides global insights, and motivates. Solicits feedback from the group.\u003c/li\u003e\n\u003cli\u003eProvides property manager and resident services with written feedback regarding site visits.\u003c/li\u003e\n\u003cli\u003eHires, manages, and mentors property managers and resident services staff in all aspects of operations. Assures company policies are followed in the hiring process and coordinates training for site staff.\u0026nbsp;\u0026nbsp; Conducts performance appraisals not less than annually.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003ch4\u003eServices\u003c/h4\u003e\n\u003cul\u003e\n\u003cli\u003eProvide leadership for staff and ensure that all services and programs delivered meet the needs for resident stability, advancement, and independence.\u003c/li\u003e\n\u003cli\u003eDesign and implement programs. Participate in program evaluation efforts and quality assessment.\u003c/li\u003e\n\u003cli\u003eStay abreast of current needs, innovative resources, and best practices related to services.\u003c/li\u003e\n\u003cli\u003eParticipate in fundraising activities, such as grant reporting, budget oversight, and identification and collection of in-kind resources.\u003c/li\u003e\n\u003cli\u003eResponsible for program administration related to records maintenance, statistics, and reporting. Provide information as requested.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003ch4\u003eProperty Management\u003c/h4\u003e\n\u003cul\u003e\n\u003cli\u003eWalk grounds, vacant units, and common areas including assessing signage, lighting, and parking surfaces. Inspects properties regularly and takes corrective action when necessary.\u003c/li\u003e\n\u003cli\u003eAssesses physical condition of properties, makes recommendations for capital needs; keeps owner advised of major maintenance issues/projects.\u003c/li\u003e\n\u003cli\u003eHas site staff shopped quarterly.\u003c/li\u003e\n\u003cli\u003eSummarizes current concerns and plans of action for improving performance.\u003c/li\u003e\n\u003cli\u003eEstablishes an on-call system to provide repairs and/or assistance 24 hours day 7 days week.\u003c/li\u003e\n\u003cli\u003eProvides written analysis as needed and as requested. Prepares quarterly site visit report a minimum of once a quarter.\u0026nbsp; Provides a verbal presentation of site progress.\u003c/li\u003e\n\u003cli\u003eKeeps abreast of the timeframe of turning units, adjusts performance as needed to achieve a 24-hour turnaround.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003ch4\u003eCompliance\u003c/h4\u003e\n\u003cul\u003e\n\u003cli\u003eNegotiates, reviews, and abides by all terms of the Management Agreements.\u003c/li\u003e\n\u003cli\u003eStays abreast of, monitors, and complies with all compliance issues, laws, and code issues; specifically all fair housing laws, HUD rules, and regulations, and LIHTC requirements, building fire and safety codes, state tenant/landlord laws.\u003c/li\u003e\n\u003cli\u003eEnsures compliance with all federal, state, and local laws pertaining to fair housing, ADA, all physical requirements, including but not limited to pool rules, fencing, lighting, etc.\u003c/li\u003e\n\u003cli\u003eEnsures compliance with all CommonBond Housing policies and procedures.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch4\u003eFinancial\u003c/h4\u003e\n\u003cul\u003e\n\u003cli\u003eMeets department benchmarks for occupancy.\u003c/li\u003e\n\u003cli\u003eCoordinates with property managers to write effective marketing plans aimed at achieving and maintaining a minimum 97% occupancy rate.\u003c/li\u003e\n\u003cli\u003eDrafts and secures arrival for annual operating plan and budget for resident/owner board.\u003c/li\u003e\n\u003cli\u003eReviews and approves all capital expenditures below $2,000.\u003c/li\u003e\n\u003cli\u003eReviews and approves all service contracts and contracted repairs below $2,000.\u003c/li\u003e\n\u003cli\u003eCompletes quarterly owner\u0026rsquo;s reports as required for each site.\u003c/li\u003e\n\u003cli\u003eCompletes budget packages for outside owners and regulatory agencies, including narrative summaries, market analysis, forecasting, capital needs projections.\u003c/li\u003e\n\u003cli\u003eEnsures timely and accurate submission of reports, payables, etc.\u003c/li\u003e\n\u003cli\u003eAnalyzes risks and resolutions reports as well as move-out reports for resident services performance reporting as enhancing the financial performance of the property.\u003c/li\u003e\n\u003cli\u003eDevelop, coordinate, communicate, and adjust operating plan/management plans as needed to ensure budgeted goals are met.\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch6\u003e\u0026nbsp;\u003c/h6\u003e\n\u003ch4\u003eMINIMUM REQUIREMENTS\u003c/h4\u003e\n\u003cul\u003e\n\u003cli\u003eFour-year degree or equivalent experience in property management.\u003c/li\u003e\n\u003cli\u003eWorking knowledge of federally assisted housing regulations.\u003c/li\u003e\n\u003cli\u003eSolid track record of successful financial property performance and budget management.\u003c/li\u003e\n\u003cli\u003eThree years of experience with multi-site management.\u003c/li\u003e\n\u003cli\u003eOne year of experience developing, implementing, managing, and evaluating human or social service programs focused on ethnically, socially, and/or economically diverse populations.\u003c/li\u003e\n\u003cli\u003eAbility to network and develop community partnerships.\u003c/li\u003e\n\u003cli\u003eDemonstrated commitment to and experience working within diverse communities, which include people of various ages, gender, sexual orientations, national origins, income levels, ability levels, religious affiliations, races, and languages.\u003c/li\u003e\n\u003cli\u003eAnalytical capability and a methodical approach to presenting and interpreting data.\u003c/li\u003e\n\u003cli\u003eProficiency in MS Office Suite (Word, Excel, PowerPoint) applications.\u003c/li\u003e\n\u003cli\u003eExcellent verbal, written, and presentation skills.\u003c/li\u003e\n\u003cli\u003eSolid skills and experience with managing, training, mentoring, and motivating staff.\u003c/li\u003e\n\u003cli\u003eAccess to reliable transportation.\u003c/li\u003e\n\u003cli\u003eValid driver\u0026rsquo;s license and good driving record.\u003c/li\u003e\n\u003cli\u003eCertification in CPR and First Aid or have the ability to become certified within six months of starting position.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003ePREFERRED REQUIREMENTS\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eThree or more years of experience developing, implementing, managing, and evaluating human or social service programs focused on ethnically, socially, and/or economically diverse populations.\u003c/li\u003e\n\u003cli\u003eMaster\u0026rsquo;s degree in social work, human services, nonprofit administration, leadership, or related field.\u003c/li\u003e\n\u003cli\u003eGrant management.\u003c/li\u003e\n\u003cli\u003eProficiency in YARDI.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003ePHYSICAL REQUIREMENTS\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eAbility to sit for up to 8 hours at a time.\u003c/li\u003e\n\u003cli\u003eAbility to lift up to 25 pounds unassisted.\u003c/li\u003e\n\u003cli\u003eUse of hands and arms to use a computer keyboard, adding machine and calculator.\u003c/li\u003e\n\u003cli\u003eAble to walk, climb stairs, stand and squat or perform property inspections and tours.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eOTHER REQUIREMENTS\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eMust be willing and able to travel extensively between sites.\u003c/li\u003e\n\u003cli\u003eMust be willing to work evenings and weekends as necessary or determined by supervisor(s).\u003c/li\u003e\n\u003cli\u003eMust be willing to carry a cell phone.\u003c/li\u003e\n\u003cli\u003ePerform all other duties as evident or assigned by Director or Property Management.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThis job description is intended to provide information essential to understanding the scope of the regional manager position.\u0026nbsp; It is not an exhaustive list of skills, duties, responsibilities, or working conditions associated with the position.\u003c/p\u003e\n\u003cp\u003erec:max\u003c/p\u003e

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