Admissions CRM Administrator
- Employer
- St. Catherine University
- Location
- Minnesota
- Start date
- Jan 7, 2021
- Closing date
- Feb 11, 2021
Job Details
Using a performance-and-analytics driven approach to admissions efficiency and effectiveness, the CRM Administrator leads our efforts to leverage our CRM (Slate) to maximize the innovation and effectiveness of all admissions business and strategic processes including outreach, recruitment, admissions, and analytics. Our Admissions team is passionate about the St. Catherine University mission to educate women to lead and influence. We connect with prospective students to support them in realizing their dreams. The CRM Administrator collaborates with our team to drive fulfillment of enrollment goals.
Responsibilities:
- Configure CRM modules, rules, workflows, tables, forms, fields, views, reports, and dashboards to systematize business processes
- Collaborate and cooperate with team members and university stakeholders, representing the department as an effective partner
- Identify opportunities for more effective processes that fully utilize the functionality of the CRM
- Integrate SLATE management into admissions enrollment goals
- Update and upgrade the system as additional functionality and features are available
- Ensure that the system reflects current organization structure and procedures including all user access and permissions
- Monitor data integrity of prospect and applicant records and the effective transfer of information to university systems
- Train all new Slate users and more experienced users when there are upgrades
- Respond promptly and professionally to all inquiries and system issues for resolution
St. Catherine University in St. Paul, Minnesota, is a comprehensive Catholic university and home to one of the nation's largest colleges for women, with associate and graduate programs for all genders. Founded by the Sisters of St. Joseph of Carondelet in 1905, the University integrates liberal arts and professional education within the Catholic traditions of intellectual inquiry and social teaching. Committed to excellence and opportunity, St. Catherine enrolls nearly 5,000 students in certificate, associate, baccalaureate, master's and doctoral programs in traditional day and evening/weekend/online formats.
Minimum Qualifications
Minimum qualifications:
- Two full-time years of experience in college admissions
- Two years of experience as an enrollment CRM user and/or developer
- Technical experience with enterprise-level, multi-user applications
- Experience working with relational databases and interpreting, analyzing and reporting data
- Experience trouble-shooting and problem solving in a technical environment
Preferred Qualifications
Preferred qualifications:
- Slate CRM experience
- Experience developing with SQL , Java, HTML or similar scripting, software development and reporting tools
- Experience developing best practices for CRM users, including system documentation, user training, coaching and problem-solving
- Three years of experience in CRM and database management
- Experience with troubleshooting system, process and data issues
- Experience with integration between a database and an ERP system
We seek creative, adaptable staff who enjoy working in a university climate that promotes cultural diversity, multicultural understanding, and cultural fluency. Consistent with the university's commitment to women, diversity and social justice, preference will be given to candidates who manifest these themes in their experience and service.
EEO Statement
St. Catherine University is an equal opportunity employer. Our commitment to inclusion reflects the central value of the Sisters of St. Joseph of Carondelet to “love of neighbor without distinction” and provides a learning and working environment that is enriched by the diversity of all our members. Individuals of religious, racial, ethnic, gender identity, nation of origin, or disability groups that have traditionally had less representation in higher education are encouraged to apply. Should you need an interview accommodation please contact us at hr@stkate.edu or 651-690-6565.
Application instructions for STAFF
Visit http://stcatherine.peopleadmin.com/postings/4384 to apply. Three references and successful completion of a background check will be required for employment. For information, contact Greg Steenson at 612.619.4142 or Cory Piper-Hauswirth at 651.690.8652. The deadline for applications is February 8, 2021.
St. Catherine University
2004 Randolph Avenue, St. Paul, MN 55105
Equal Opportunity Employer / Drug Free Workplace / Tobacco Free Workplace
Our university is a proud member of the Upper Midwest HERC and is committed to recruiting and retaining outstanding and diverse faculty and staff and assisting dual career couples. For more information and to find other higher education jobs in the Upper Midwest region, visit: www.uppermidwestherc.org.
Company
ST. CATHERINE UNIVERSITY
Formerly the College of St. Catherine, St. Kate’s was founded in St. Paul in 1905 by the Sisters of St. Joseph of Carondelet, whose social justice mission of loving God and neighbor without distinction anchors our commitment to respond to the needs of the time. The University is named for St. Catherine of Alexandria, the 4th-century Egyptian philosopher, who suffered martyrdom for her faith.
St. Kate’s is a nationally recognized university with the College for Women at its core which is one of the largest Catholic colleges for women in the nation. It is one of the most comprehensive Catholic universities in the United States, offering access to an education in over 80 academic programs ranging from professional certificates to post-graduate degrees in the liberal arts and professional programs. In 2009, St. Kate’s moved from college to university status, retaining its tradition of academic excellence while expanding its structure to three colleges and three schools. The three schools are the School of Humanities, Arts and Sciences (SHAS), School of Business, and the Henrietta Schmoll School of Health (HSSH), each of which serves students in the College for Women, the Graduate College, and the College for Adults.
The University’s commitment to Inclusive Excellence encourages students across schools and colleges to incorporate global learning and experiences into their education. St. Kate’s is committed to making Inclusive Excellence a reality and has identified “Drive a Culture of Inclusive Excellence” as one of its six strategic priorities. Initiatives include the expansion of equity and inclusion-centered curricular content in specific courses and in each program of study, new recruitment strategies and training around elimination of bias, and retention efforts targeted for faculty and staff of color using professional development opportunities and resources. Finally, the plan has an explicit focus on the articulation and development of the essential skills students must possess to succeed in diverse and inclusive workplaces and communities and defining how the educational program and co-curricular student experience will foster these outcomes.
For career opportunities, please visit https://www.stkate.edu/careers
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