Customer Care Rep

Pro Staff has partnered with Medtronic to find their work from home customer service reps! The ideal candidate will have great technology skills, and enjoy troubling shooting issues to solve a problem. This position also has a heavy customer service, call center aspect. The Customer Service rep will be assisting people with their devices, to help them continue living a healthy life at home.

Shift: 10:30am-7pm Sunday - Thursday OR Tuesday - Saturday
Pay Rate: $16/hour

Responsibilities: 

• Troubleshoot tech question via phone or email
• Utilize excellent communication skills between customers and coworkers
• Navigate multiple software programs at one time to provide solutions to customers
• Provide excellent customer service
• Ensure all issues are solved in a timely manner
• Make outbound calls to follow up with client or customers
• Complete orders,  shipping and training as necessary
• Other admin and business needs as requested
• Meet all Work From home objectives 

Qualifications:

• High School Diploma or GED
• Bachelors Degree Preferred
• 1+ year(s) of experience with customer service, or tech support
• Proven success when working from home

If you're interested in this position, please use this link to complete the next step in our hiring process https://inv.harqen.com/interviewnow/65736/532
About Pro Staff

Pro Staff is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.