Designer - User Experience

7 days left

Minneapolis, Minnesota
Feb 02, 2021
Mar 09, 2021
Employment Status
Full Time
Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 225,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs.

UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.


Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers.

At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.



UCare offers Medicare, Medicaid, Individual and Family health plans - powered by the hardest working people in the industry. Our people powered teams de-complicate, advocate and always go the extra mile to help our members. We serve with integrity, compassion and commitment to do right by members, providers and government partners. Above all, we come to work excited to provide members a path for the best health of their lives.
Working at UCare is more than a career; it's a mission. A mission that defines us as professionals, unites us as an organization and shapes how we interact with our members and each other. Employees join UCare and stay because of the opportunity to have a purpose-driven job.
Our strong culture has established UCare as a Star Tribune Top 150 Workplace for 11 consecutive years since the awards program began. It's a culture that embraces innovative ideas, strategic partnerships, and exemplary customer and provider experiences. Working at UCare is being a part of a people powered team dedicated to making a real difference in the lives of our members and communities.


Position Description
This position is responsible to design wireframes, mock-ups, prototypes, and other tools to visualize and document the user experience. The User Experience Designer will work with internal stakeholders to conduct analyses and document personas, tasks and UI/UX requirements. The User Experience Designer will coordinate with internal creative teams and external partners to add user experience guidelines to the digital style guide.

• Create wireframes, storyboards, sitemaps, and other visual artifacts for all DXT releases to visualize business requirements for business stakeholders and socialize product design throughout the organization.
• Establish user experience design conventions and principles and ensure they are extended across releases/product.

• Facilitate and conduct usability testing plans.

• Develop and document personas, key tasks and scenarios for all products and releases.

• Design and document user journeys, visualizing the complete process a constituent takes to complete high-value and complex tasks.

• Rapidly create and iterate mockups across a variety of devices/interface.

• Collaborate with agency partner(s) and augment existing style guide(s) to include and document user experience design conventions and principles.

• Identify challenges, facility solution development and make recommendations to the program sponsor and stakeholders, as needed.

• Assist with content development.

• Other projects and duties as assigned.

Bachelor's degree in Marketing, Communications, Journalism or related field. Demonstrated work experience may be considered in lieu of degree.

Required Experience

Three years' experience as a User Experience Designer. Experience in digital marketing, digital product management or other role in the development and delivery of digital products. Experience in search engine optimization and/or content strategy. Familiarity with B2C marketing for e-commerce as well as lead generation best practices. Fluency in online content publishing.
Preferred Experience

Basic knowledge of HTML and JavaScript programming language a plus but not required. Health care and interactive marketing experience.
The UCare difference is our people power - employees actively working on the behalf of our members to get them access to the health care they need. We value and respect each individual's ideas and contributions, and provide the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, and a myriad of volunteer activities. If you're looking for an inclusive environment that celebrates your people power, helps you build on your strengths and gives you the opportunity to truly make a difference, we invite you to apply.
As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

JOB POST DATE: 02/01/2021

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