Mystic Lake Casino Hotel

LSC Assistant Restaurant & Bar Manager

7 days left

Location
Prior Lake, MN
Posted
Feb 07, 2021
Closes
Mar 09, 2021
Ref
7064-2_1
Contact
Mystic Lake Casino Hotel
Job Type
Employee
Employment Status
Full Time
Job Description Job Summary: Manages staff and activities of the food and beverage services operation of restaurant to ensure a pleasant guest experience and efficient operations. Applies high guest service standards. Assumes LSC Restaurant and Bar Manager responsibilities to cover hours of operation. Apply high guest service standards. Manage staff and department functions. Ensure we offer a high level of guest experience through a well-trained staff that adequately supplies beverages throughout the casino floor. Control costs through efficient allocation of labor and supplies.
Budget/Asset Responsibilities: Assists restaurant cashier, restaurant servers, casino floor servers and bartenders in reconciling cash drawers after every shift.
Job Duties:
  1. Manages and coordinates restaurant and bar activities to obtain effective use of equipment, facilities, and personnel. Assigns tasks and sections; establishes rotations. Conducts daily operations in adherence to policies, procedures, safety and guest service standards, including responsible alcohol service. May provide input on the acquisition of new equipment or re-design of space to increase efficiency and safety of operations. Ensure Bartenders are preparing alcoholic beverages according to enterprise recipe specifics and standards. Works with Chef on food quality issues.
  2. Manage beverage operations for bar and casino floor service. Ensure efficiency for beverage operations as they pertain to production, quality control, administration and cost control. Comply with all alcohol service standards, procedures and guidelines. Establish and measure to high service standards for all alcohol service at bar and floor service.
  3. Interacts and establishes relationships with guests to improve retention, promote guest loyalty, and resolve guest complaints.
  4. Prepares schedules for restaurant, bar and casino floor servers to ensure staffing levels are optimal.
  5. Participates in the development and formulation of administrative and operational policies and procedures. Implements work processes and recommends revisions as necessary.
  6. Lead team of direct reports with responsibility to interview, select, hire, promote, train and develop. Complete performance appraisals on direct reports. Conduct disciplinary actions up to termination.
  7. Occasional Tasks.
Days TBD - based on business needs Hiring Rate or Hiring Range 1. Based on Qualifications Requirements
  1. Must be 18 years of age or older.
  2. Any combination of post-high school restaurant education and restaurant experience to equal five years.
  3. Demonstrated leadership abilities or two years supervisory experience.
  4. Beginning experience with word-processing, spreadsheets, presentation, electronic mail software, and restaurant-specific software.
  5. Certified Food Service Manager Certificate or ability to obtain within one year of employment.
  6. Strong interpersonal and communication skills (verbal and written).
  7. Excellent organization and project management skills.
  8. Ability to synthesize data into logical conclusions and recommendations.
  9. Self-guided leader, creative, responsible, high-energy, eager to work with other departments and independently.
  10. Willingness to actively contribute in an array of projects as requested; eager to learn new skills.
  11. Passion for attracting, retaining, engaging, and building talent.
  12. Demonstrated ability to maintain confidentiality.
  13. On feet or standing 90% of time.
  14. Must be able to lift up to 30 pounds.
  Leadership Competencies:
  1. A proven people leader with success building and leading high performing teams. Act as a leader of change and innovation across the business.
  2. Skilled in proactively assessing organizational performance and aligning solutions with strategic and cultural initiatives.
  3. Demonstrated success of strong relationship management and team building skills, with ability to influence leaders and team members at all levels within the greater organization. Experience with change management and rolling out small and large scale initiatives.
  4. Outstanding written, verbal, interpersonal, coaching and presentation skills with the ability to tailor messaging to the audience
  5. Strong collaborator who influences effectively with a variety of internal and external stakeholders at all levels.

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