Sr Product Owner - Store Operations, Team Member Experience

Employer
Target
Location
Minneapolis, Minnesota
Posted
Mar 11, 2021
Closes
Mar 13, 2021
Employment Status
Full Time
Description:

Senior Product Owner - Store Operations - Team Member Experience

About us:

Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

Right on pace with Target's distinctive retail brand, Target Store Operations is continuing to transform the way it operates. Here, your work directly supports the store mission to be the guest favorite through successfully developing and communicating the processes for operations, style and experience, new structures, new operating models and new technology, and utilizing workforce management activities for our 1,900 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and leaders who use them. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how they'll perform when operationalized in a store? Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you creatively envision more efficient processes and how they'll deliver a better experience for guests and team members? Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then you'll have success on one of our dynamic teams. A role within the Store Operations - Team Member Experience means a big opportunity to apply your skills to continuously improve the experience of our store team members through the tools and technology they use to do their jobs.

About the Job:

Working in Team Member Experience, your product will be integral to the execution of all team member facing tasks within retail buildings. You will work with stores, technology and headquarters partners to define and implement a clear, consistent, efficient user experience used by our 300,000+ team members every day. You will use feedback and data to define new, and improve on existing features within our retail buildings. In addition, you will look to expand the use of these features beyond the four walls of the store across the entire organization.

Product Teams at Target Corporation are accountable for the delivery of business outcomes enabled through technology and analytic products that are easy to use, easily maintained and highly reliable. Product teams have one shared backlog that is inclusive of all product, technology and design work.

As a Sr. Product Owner, you will work in the product model and will collaborate with your product team and key stakeholders to develop a plan and business objectives (OKRs) for your respective product. You will need to build a strong knowledge of your product through product discovery to collect customer feedback and work to collect other relevant data points that explain the value and help you prioritize the direction and desired outcomes for your product. You will work in unison with engineers, UX designers, data scientists and business partners to deliver a product.

You will be the "voice of the product" with your product team and stakeholders to ensure that their needs are met and you will be responsible to maintain and refine the product backlog (create user stories & acceptance criteria) while prioritizing the backlog to focus on the highest impact work for your team and stakeholders.

You will encourage the open exchange of information and viewpoints, as well as, inspire others to achieve challenging goals and high standards of performance while committing to the organization's direction. You will foster sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles. Job duties may change at any time due to business needs.

About you:

  • 4-year college degree (or equivalent experience)
  • 4+ years of retail experience or equivalent domain experience
  • Strong communication and collaboration skills
  • Technical aptitude
  • Experience working in an agile environment preferred


Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Qualifications:

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