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Executive Assistant - CMO, Clinical Services, & Pharmacy

Employer
UCare
Location
Minneapolis, Minnesota
Start date
Mar 2, 2021
Closing date
Apr 1, 2021

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Category
Executive
Employment Status
Full Time

Job Details

Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 225,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs.

UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.

Rewards

Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers.

At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

www.ucare.org/careers/

EOE/AA

ABOUT UCARE UCare offers Medicare, Medicaid, Individual and Family health plans - powered by the hardest working people in the industry. Our people powered teams de-complicate, advocate and always go the extra mile to help our members. We serve with integrity, compassion and commitment to do right by members, providers and government partners. Above all, we come to work excited to provide members a path for the best health of their lives.

WORKING AT UCARE Working at UCare is more than a career; it's a mission. A mission that defines us as professionals, unites us as an organization and shapes how we interact with our members and each other. Employees join UCare and stay because of the opportunity to have a purpose-driven job.

Our strong culture has established UCare as a Star Tribune Top 150 Workplace for 11 consecutive years since the awards program began. It's a culture that embraces innovative ideas, strategic partnerships, and exemplary customer and provider experiences. Working at UCare is being a part of a people powered team dedicated to making a real difference in the lives of our members and communities.

EXECUTIVE ASSISTANT - CMO, CLINICAL SERVICES, & PHARMACY

Position Description
This position is responsible to provide administrative and project support to the Vice President of Clinical Services, Associate Vice President of Pharmacy and their respective departments. Provide backup assistance to other Health Services departments as needed, including Quality Management & Population Health and Mental Health/Substance Use Disorder Services. Serve a key liaison with the staff and external customers.

• Calendar: Manage calendars for SVP/VP/AVP/Director/Assistant Director/Manager plus any staff as directed by SVP, VP, AVP, Director, Assistant Director or Manager. This includes coordinating meetings with internal only or external and internal attendees. Reserve conference rooms; arrange catering and/or beverages as needed. Resolve calendar conflicts proactively and alert receptionist to incoming guests. Work with mail services staff to prepare room setup for meetings.

• Daily duties: Sort and open SVP/Director and department mail as directed. Prepare letters, memos, documents, presentations, reports and spreadsheets as needed by departments. Perform research and analysis for projects. Perform copying and scanning as requested, working with mail services staff for larger projects. Work with mail services department to ensure employees have mail boxes and that mail services is updated on employee changes or moves.

• Meetings: Prepare materials and agendas for meetings (department, internal, and external). Attend meetings as directed by SVP/VP/Director and record/transcribe minutes at their discretion. Maintain appropriate filing system for minutes and ensure staff has access to them.

• WebEx: Schedule WebEx or Audioconference meetings as directed by SVP/VP/AVP or staff.

• Travel: Arrange airfare, hotel and conference registration for SVP/VP/AVP and other staff as directed. Ensure all documentation related to travel is available for both traveler and for expense report purposes.

• Expenses: Prepare and submit expense reports for SVP/VP/AVP and any staff as directed by SVP/VP/AVP.

• Supplies: Maintain supply inventory for department; order items as requested.

• Records Coordinator Duties: Act as department Records Coordinator to facilitate offsite storage and/or basement storage. Work with Facilities yearly to update records and keep or destroy offsite records.

• Participate and interact with Admin Professional team when scheduling meetings, working to improve efficiencies, learn new processes, and pass information along to other staff members.

• Other: Training on systems such as Oracle, Concur, SharePoint, ADP, ServiceNow, Requisition System, Inventoried materials site, contract signing approval process, policy and procedure site.

• Assist with onboarding new staff in department.

• Other projects and duties as assigned.

Department Specific • Provide day-to-day administrative support to VP, Clinical Services and AVP, Pharmacy, including travel arrangements and arranging conference attendance.. Prepare monthly expense reports and credit card reconciliations. Assist staff with any IT Service Desk issues.

• Support and help manage vendor/delegate contracts by facilitating timely routing of any contracts/amendments; oversee day-to-day business communication with assigned vendors including annual/quarterly check-in meetings, oversight activities and performance monitoring.

• Provide administrative support to workgroups and committees, including finalizing agendas, preparing meeting materials, assisting with PowerPoint presentations, taking detailed minutes and routing to participants, requesting stipends as needed, and maintaining SharePoint sites and permissions as needed.

• Coordinate internal and external meetings by finalizing agendas, preparing and routing meeting packets, assisting with meeting minutes, and maintaining appropriate HUB sites.

• Coordinate work flow with Clinical Operations and Pharmacy teams to ensure department policies and procedures are updated at the required frequency.

• Assist Clinical Services and Pharmacy staff to coordinate conference registrations, airfare and hotel accommodations.

• Serve as primary contact for the Clinical Services and Pharmacy SharePoint sites which includes organization of site content and permissions.

• Use software skills to edit and enhance reports and presentations for internal and external audiences.

• Prepare daily calendar and agenda folder for Vice President of Clinical Services, including printing meeting handouts and other documents. Manage visitor interruptions and vendor contacts.

• Responsible for accurate labeling of boxes for off-site storage and maintaining accurate records to ensure compliance requirements are met. Work with Facilities and Mail Services to send/receive stored material when needed. Review off-site storage records annually taking necessary action to maintain or destroy materials.

• Other projects and duties as assigned.

Education
Two-year college or business school degree; demonstrated experience may be considered in lieu of degree.

Required Experience
Three years of administrative experience. Customer service experience. Proficiency at an intermediate level in Word, Excel, PowerPoint and Outlook.

Preferred Experience
SharePoint knowledge, advanced knowledge of Microsoft Office programs including Word, Excel, Visio, Access and PowerPoint.

THE UCARE DIFFERENCE
The UCare difference is our people power - employees actively working on the behalf of our members to get them access to the health care they need. We value and respect each individual's ideas and contributions, and provide the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, and a myriad of volunteer activities. If you're looking for an inclusive environment that celebrates your people power, helps you build on your strengths and gives you the opportunity to truly make a difference, we invite you to apply.

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

JOB POST DATE: 03/01/2021

Company

UCare offers Medicare, Medicaid, Individual and Family health plans – powered by the hardest working people in the industry. Our people powered teams de-complicate, advocate and always go the extra mile to help our members. We serve with integrity, compassion and commitment to do right by members, providers and government partners. Above all, we come to work excited to provide members a path for the best health of their lives. 

WORKING AT UCARE

Working at UCare is more than a career; it's a mission. A mission that defines us as professionals, unites us as an organization and shapes how we interact with our members and each other. Employees join UCare and stay because of the opportunity to have a purpose-driven job. 

Our strong culture has established UCare as a Star Tribune Top Workplace for 12 consecutive years since the awards program began. It’s a culture that embraces innovative ideas, strategic partnerships, and exemplary customer and provider experiences. Working at UCare is being a part of a people powered team dedicated to making a real difference in the lives of our members and communities. 

THE UCARE DIFFERENCE

The UCare difference is our people power – employees actively working on the behalf of our members to get them access to the health care they need. We value and respect each individual's ideas and contributions, and provide the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, and a myriad of volunteer activities. If you're looking for an inclusive environment that celebrates your people power, helps you build on your strengths and gives you the opportunity to truly make a difference, we invite you to apply.  

Company info
Website
Telephone
612-676-6500
Location
500 Stinson Blvd.
Minneapolis
Minnesota
55413
US

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