Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 225,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs.

UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.

Rewards

Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers.

At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

www.ucare.org/careers/

EOE/AA

ABOUT UCARE

UCare offers Medicare, Medicaid, Individual and Family health plans - powered by the hardest working people in the industry. Our people powered teams de-complicate, advocate and always go the extra mile to help our members. We serve with integrity, compassion and commitment to do right by members, providers and government partners. Above all, we come to work excited to provide members a path for the best health of their lives.

WORKING AT UCARE

Working at UCare is more than a career; it's a mission. A mission that defines us as professionals, unites us as an organization and shapes how we interact with our members and each other. Employees join UCare and stay because of the opportunity to have a purpose-driven job.

Our strong culture has established UCare as a Star Tribune Top 150 Workplace for 11 consecutive years since the awards program began. It's a culture that embraces innovative ideas, strategic partnerships, and exemplary customer and provider experiences. Working at UCare is being a part of a people powered team dedicated to making a real difference in the lives of our members and communities.

TECHNICAL BUSINESS ANALYST SUPERVISOR

Position Description

This position is responsible to supervise the day-to-day operations of the Technical BA team. Create process roadmaps looking at best practices, overseeing quality of daily work, providing individual attention, and help remove barriers to make team successful.

• Manage and perform supervisory duties on a daily basis and ensure procedures and processes are adhered to. Train, coach and mentor team members in order to promote personal and professional growth. Oversee staff activities, allocating employees work and provide backup support. Interact with internal and external customers.

• Create a roadmap/tactical plan to define and implement the key components of a common framework and competency leveraging standards and best practices.

• Analyze and assess current Technical BA processes, practices and procedures while implementing a center of excellence across all platforms. Initiate collaborative efforts across teams at UCare.

• Align department priorities to that of the organization and realign strategic direction when appropriate. Understand, communicate, and commit to the organization's vision, goals, and strategies.

• Develop and implement processes that produce requirement artifacts to support the SDLC. Define metrics and targets for assessment, measurement and continuous improvement of Technical BA practices

• Build relationships across the organization, while leveraging individual and cultural diversity to assist in achieving business goals and objectives. Partner with project managers, development managers, project members, operations and support resources to plan, coordinate, execute and report Technical BA activities associated with software development projects, enhancements and production support.

• Assist with hiring practices and associate development for the project resource roles.

• Other projects and duties as assigned.

Education

Four-year degree in Computer Science, Information Systems, or other related field; demonstrated experience many be considered in lieu of degree.

Required Experience

Five years of IT experience in the BA field. Two years of leadership experience. Solid understanding of IT operations principles, constructs and standard methodologies.

Preferred Experience

Knowledge of health care or managed care industry. ITIL and or industry standard frameworks.

THE UCARE DIFFERENCE

The UCare difference is our people power - employees actively working on the behalf of our members to get them access to the health care they need. We value and respect each individual's ideas and contributions, and provide the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, and a myriad of volunteer activities. If you're looking for an inclusive environment that celebrates your people power, helps you build on your strengths and gives you the opportunity to truly make a difference, we invite you to apply.

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

JOB POST DATE: 3/01/2021