Lead Project Manager Supply Chain - Mixing Center Activation

Employer
Target
Location
Minneapolis, Minnesota
Posted
Mar 11, 2021
Closes
Mar 18, 2021
Employment Status
Full Time
Description:
Target is one of the world's most recognized brands and one of America's leading retailers.

Target Global Supply Chain and Logistics is evolving at a rapid pace. We are constantly reimagining how to get the right product to the guest better, faster and more cost effectively than before. We are operating smarter, better utilizing our resources and leveraging data driven decisions to deliver the convenience and service levels our guest demands. We are driven to win in this competitive, rapidly changing business by providing a differentiated and frictionless guest experience. Our teams work with the agility our mission requires, and we rapidly develop and deploy new approaches and processes that improve existing, and enable new capabilities. We are looking for exceptional people who are proactive, creative, independent, innovative, practical and comfortable with ambiguity. Are you a critical thinker who seeks the root cause and can analyze both qualitatively and quantitatively? Are you a creative problem-solver, who simplifies problems, quickly identifies solutions, and can build and execute effective plans to address? If so, you will have success on one of our dynamic teams.

The Last Mile Operations & Integration team at Target is responsible for moving E-Commerce shipments from our unique Omnichannel fulfillment network to our Guests' homes. More than 80% of that volume originates in over 1400 of our Stores making Target the largest volume true Omnichannel shipper out there. Servicing the transportation out of that huge distributed network and high volumes means a simultaneous microscopic attention to day to day detail as well as the ability to step back and think strategically in order to drive change within Target and with our carriers to fully leverage our Stores as Hubs strategy and provide maximum Best in Class Guest Experience.

As a Lead Project Manager, Mixing Center Activation, you will lead a small team focused on driving the rapid launch of new Last Mile package sortation centers, or major new capability launches in support of Target's Last Mile strategy. You will work to establish the "playbook" by developing effective project management tools, approaches and routines in order to rapidly launch and scale multiple facilities or capabilities in a short time frame, and execute and support your team in leading these activities across a variety of cross-functional partners, including field teams. This role requires a hands-on, detail-oriented individual who is passionate about finding ways to drive large scale projects quickly and successfully. You must be comfortable navigating and leading a team in an ambiguous, fast-paced environment. This position will report to the Director - Mixing Center Integration.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

As a Lead Project Manager, Mixing Center Activation, you will:
  • Lead development and continuous improvement of process, tools and routines to support efficient and effective building and capability launches
  • Identify economies of scale to simplify activation across multiple sites simultaneously
  • Establish total launch sequence and manage multiple timelines to the critical path and budget
  • Effectively deploy and manage project manager resources across multiple efforts
  • Build relationships with partner teams and develop coordinated approaches to ensure clear delegation and ownership
  • Ensure a common understanding of goals, objectives, and success criteria across your team and partner teams, including partnering with Network Operations to establish pre-launch field team expectations
  • Establish and execute routines to monitor program-level quality, including validation and approval of key success criteria
  • Identify and proactively manage program risks and issues, partnering with the Director - Mixing Center Integration to escalate or resolve them
  • Develop operational excellence across your team in maintaining repeatable, scalable project routines and communications and delivering a consistent "customer experience"
  • Develop and execute stakeholder engagement and change management plans
  • Provide on-site support at field locations for major launch events in partnership with your team
  • Drive hand off strategies to operations and field teams at the achievement of project deliverables
  • Drive ongoing "lessons learned" and continuous improvement activities and solicit feedback on project activation performance
  • Develop and support the team in executing hand off strategies to sites at the achievement of project deliverables.
  • Provide inputs to other Last Mile functions, such as business case and metrics development, capability sequencing, and product requirements


About You:
  • Four year degree or equivalent experience
  • Demonstrated experience managing complex projects or programs with tight deadlines
  • Familiarity with a variety of program/project management approaches and tools with the ability to tailor the approach to the situation
  • Strong communication and facilitation skills that can be tailored to different audiences and environments
  • Ability to quickly connect and build relationships across the organization
  • Ability to manage multiple parallel efforts within a complex, highly matrixed organization
  • Excellent organizational skills, attention to detail & decision-making ability
  • Highly flexible and comfortable leading in an ambiguous, fast-paced environment
  • Ability to intake multiple points of view and drive solutions that support the needs of multiple stakeholders
  • Ability to travel up to 25%
  • Experience mentoring or coaching others
  • 8 or more years of related experience


Desired requirements:
  • Experience in last mile logistics or experience with distribution and/or logistics operations, particularly field experience
  • Experience directly managing teams or managing complex cross-functional partnerships
  • Experience working within Agile methodology
  • Certifications: Lean/Six Sigma, PMP, or Agile


Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Qualifications:

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