Director Store Operations - Process Operations Planning and Design

Employer
Target
Location
Minneapolis, Minnesota
Posted
Mar 24, 2021
Closes
Apr 20, 2021
Employment Status
Full Time
Description:
About Us:

Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

Right on pace with Target's distinctive retail brand, Target Store Operations is continuing to transform the way it operates. Here, your work directly supports the store mission to delivery an easy, inspiring and safe experience to our guests and team. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how they'll perform when operationalized in a store? Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you creatively envision more efficient processes and how they'll deliver a better experience for guests and team members? Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then you'll have success on one of our dynamic teams.

A role with Process Operations means a big opportunity to leverage operational experience, process design and insights to create strategies that fuel processes like inventory replenishment, setting product, signing, pricing and backroom design keeping stores in stock to drive guest engagement by ensuring they find what they are looking for (and more).

As a Director Store Operations, Process Operations Planning and Design, you will be responsible for developing strategies and solutions related to the design and testing of specific store processes and space solutions to drive in stocks, safety, and efficiency for our store team members and the guest experience. You will provide leadership for a high performing team who is responsible for advocating for stores and designing business processes that allow store team members to serve our guests more easily and efficiently. You will be responsible for gaining strategic alignment with key senior leaders, build relationships with cross-functional partners across Stores, Supply Chain, Finance, Data Sciences, TTS, Merchandising and Marketing to develop and deploy store strategies and processes to drive positive impact for our guest and store teams. You will collaborate and influence key partners to ensure store strategies and operational priorities are considered in the development, implementation, communication, and training necessary for delivering enterprise strategies. You will ensure that you and your team translate and bring to life the necessary operational skills, experiences and expertise required in driving the stores strategy. You will be responsible for solving large scope operational problems with data driven solutions, store insight & engineering principles to create an efficient operating process for our store teams. In your partnership with store teams, you will provide key enterprise partners with critical guest and store team member requirements. You will also ensure operational initiatives are delivered with store productivity, minimal to no guest disruption, and create an overall positive experience for team members and guests. You and your team will serve as key content partners and editors on operational focused materials to ensure stores have all of the communication necessary to efficiently set, price, sign, fill the floor and drive item availability utilizing Store Ops and HQ partners to execute necessary work like reporting and communication. Job duties may change at any time due to business needs.

About You:
  • 4 year college degree or equivalent experience
  • 7-10 years of experience in an operational, retail or supply chain environment
  • 3-5 years of leadership experience; engineering or process design leadership preferred
  • Proven ability to develop and implement process and design strategies that address root cause issues
  • Ability to form relationships and influence key stakeholders, leaders, and peers
  • Experience building high performing teams and ability to create and foster a diverse and inclusive environment
  • Comfortable in ambiguous and rapidly changing work environment
  • Engineering Degree or equivalent experience desired
  • MBA desired


Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Qualifications:

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