Applies high guest service standards in explaining Bingo games, selling Bingo packages, issuing bingo paper to floor clerks and answering guest questions to maximize guest purchases and enhance guest casino experience. Ensures sufficient paper and supplies are available on the Bingo floor.
Schedule: Fridays and Saturdays 5p-1030p (later when cosmic resumes) Mondays 5p-830p OR Saturdays 1130a-430p, Sundays 1130a-1030p, Tuesdays 5p-830p
- Sells Bingo packages and supplies to guests, while entering transactions into software program.
- Issues Bingo cards to Bingo Floor Clerk as needed. Enters issues, trade-ins and other transactions into software program.
- Posts daily jackpot information and takes daily headcounts.
- Explains bingo games, promotions and events to guests. Answers guest inquires and resolves guest concerns.
- Maintains the order and cleanliness of the Admissions Counter, Bingo desk and Host area. Maintains inventories and ensures adequate supplies are stocked in all areas.
- Audits and reconciles Bingo Floor Clerk accounts.
- Issues change to Bingo team members and guests as needed.
- Must be 18 years of age or older.
- Ability to speak, write and read English clearly.
- Must be able to pass basic math skills test and have cash-handling skills.
- Working knowledge of basic computer operation.
- On feet or standing 90% of shift
- Must be able to lift 15 lbs.