Lead Risk Consultant, Reputation Management

Minneapolis, Minnesota
Jun 24, 2021
Jul 02, 2021
Employment Status
Full Time
Lead Consultant, Reputation Management

Classification: Exempt

Date: May 2021

About Us

To match the signature style and passion of Target's distinctive and beloved retail brand, Target Legal Affairs is a dynamic and deeply knowledgeable team of legal pros, each with valuable expertise from several disciplines. Whether specializing in government affairs, policy, risk management, regulatory compliance, ethics, or employee and labor relations, this team advocates for Target and its business plans in communities across the nation and works across the entire company to provide internal clients with cohesive guidance. We are committed to being internal experts to both internal and external entities on key issues that affect Target's ability to productively do business. We focus on defining, investigating, anticipating and ultimately mitigating risk in all its forms. We apply our grasp of brand law by overseeing, maintaining and ensuring correct, consistent and authorized use of Target's signature Bullseye logo, assets and other trademarked material. We help protect Target and its subsidiaries by applying our comprehensive understanding and interpretation of the laws that govern our stores, distribution centers and corporate locations. Here, you'll enjoy working autonomously with a healthy work-life balance. Your passion for learning the business and building relationships with the senior leaders and key business partners that you support will be key to tackling the ever-changing legal challenges we face in a dynamic and fast-paced retail landscape. From brand and patent law to contract development and negotiations, you'll be challenged and gratified by a role with Target Legal Affairs.

A role in Reputation Management means you will help facilitate how the company prepares for, responds to, and monitors reputation risk. As Lead Consultant, Reputation Management, you will wear many hats and be an integral player in supporting the Reputation & Risk (R&R) program, which is the company's central structure for preparing for potential reputation risks and responding to materialized risk events. Some of the specific things you may be responsible for include:

  • Designing and standing up a centralized reputation vetting function for the enterprise.
  • Building, managing and innovating the tools and processes needed to support reputation vetting. This may include oversight of an internal cross-functional committee and external vendors.
  • Conducting reputation vetting research, analysis and report development, as well as providing vetting counsel to all levels of leadership.
  • Supporting reputation issues management through everything from end-to-end issue management, to reputation issue assessment and recommendation development, to research, monitoring and analysis.
  • Helping evolve R&R program materials and practices.
  • Regularly interfacing with and developing trusted relationships with business teams from across the enterprise as you work together to support key business initiatives, and provide valuable insights and analysis.

Job duties may change at any time due to business needs.

About You
  • B.A/B.S degree
  • Minimum 5-7 years of directly related experience in issues & crisis management, reputation management, risk insights and analysis, communications, public policy
  • Excellent written, oral and facilitation communication skills; ability to distill complex topics into clear and concise analysis
  • Experience conducting research using a variety of open source or subscription intelligence tools
  • Team player with strong experience leading large cross-functional teams and efforts in high-pressure situations, and collaborating across departments.
  • Highly organized and efficient, able to work in a fast-paced, highly sensitive area and manage multiple tasks at the same time; strong sense of urgency and priority
  • Bias for action and strong ability to execute with minimal oversight: coordinate, prioritize, put forth recommendations, establish goals, ensure timelines are met and resources are being used wisely
  • Ability to innovate and engage in continuous improvement of our program and processes
  • Demonstrated curiosity, creative problem solving and leadership skills

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.


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