Sales Training Specialist - Ventrac
Ventrac, a division of the Toro Company, is a growth-oriented company located in Orrville, Ohio. Our team is dedicated to excellence through innovation, a strong work ethic and quality workmanship. Join the Ventrac team who feels passionate about the products we build for commercial lawn care use. We are known for our culture of respect and collaboration, which can be measured by our low turnover, open communication, and the excitement in the air. We believe our employees are truly the most valuable asset. We not only believe that, but we also make decisions that align with that concept. We are dedicated to attracting and developing a diverse team of individuals who are committed to the success of our team at Ventrac.
We invite you to apply and join a team of highly skilled, and highly passionate people.
The Sales Field Trainer is responsible to conduct and evaluate dealership sales training in the field for the Ventrac product line. This position will support the training needs as requested from Ventrac Training Manager, Directors of Sales, and TSM’s. This position will support goals of the company and will build and maintain strong relationships with the Ventrac dealerships/customers. This job involves a relationship-based approach that allows us to create a positive and informative experience by exceeding expectations and demonstrating outstanding product knowledge, along with a world class customer service experience with every interaction for each customer.
Provide sales training for new dealers and new Ventrac TSM’s
Work closely with Engineering during the New Product Development Process in order to provide training to the TSM’s for all new products before they are introduced to our dealers
Evaluate the progress of trainees during each training session and provide them with relevant feedback that will improve their individual performance in the field
Report on training program effectiveness and suggest improvements to training criteria based on observations in the field
Present and lead training sessions for large groups (Sales meetings, trade shows, demos, internal training for existing sales force, etc.)
Must be an expert on all Ventrac equipment and able to answer all inquiries from the customer
Deliver sales training according to business needs and ensure all gaps in knowledge, skills, and competency have been fulfilled and training is complaint with safe operation for all equipment
Assist and/or fill in for TSM’s with equipment demos
Setting up and working of Ventrac Booth at all National Level Shows
Assist TSM’s as needed with Regional Shows
Assist with content development for sales training and customer-focused events
Present and lead training sessions online, either live or pre-recorded
Exceptional communication skills and demonstrate ability to speak in front of large groups
Excellent grammar, voice and diction abilities
Strong process and organizational skills
Demonstrates sales aptitude: 1+ years successfully working in sales, customer service, or training capacity
Must have or be able to gain a Medical Examiner’s Certificate and be insured to drive VPI vehicles
Proven experience maintaining a calm and professional demeanor and ability to communicate effectively when handling stressful situations or dealing with unhappy customers
Strong interpersonal skills – professional, courteous, friendly and helpful
Proven to have a strong attention to detail
Experience working independently under limited supervision
Self-motivated with excellent time management skills
Superb ability to read, understand and interpret mechanical and operational information effectively
Overall travel is expected to be approximately 60% annually; travel will be spent overnights and some weekends away from home
Must be willing and capable to trailer, load, unload and demonstrate equipment
Able to lift occasionally up to 50 lbs.
Must be able to sit and stand for extended periods of time, physically able to operate, work on and repair Ventrac equipment including bending, kneeling, or laying down to work on it
Excellent computer and keyboarding skills: Microsoft Office programs, Zoom, Teams, etc.
2+ years of working in sales, customer service, or training capacity
1+ years of experience presenting to a group or leading group training
Associates or Bachelor’s Degree in Business or related field
We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.