Sr Manager UX Content Design

Minneapolis, Minnesota
Jun 04, 2021
Jul 01, 2021
Employment Status
Full Time
About Us:

Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

Our purpose is to help all families discover the joy of everyday life. As a Senior Manager of Content Design you'll lead a team that brings that purpose to life across, Target's apps and more.

About the Job:

We're looking for a leader who can elevate and advocate for the role of content design/ux writing at Target. This person will be a seasoned writer/strategist/designer, preferably with previous management experience. Day to day, you'll lead a team of content designers responsible for design and delivery of product flows, in-product messaging, content frameworks and strategies across Target's apps, web and mobile websites. Your team will craft simple, human-centered experiences, leveraging expertise in user experience design, design thinking, product strategy and content.

In this role you will...
  • Define a vision for the future of the content design/ux writing function at Target
  • Educate and advocate for what your team needs to be successful Identify and gain support for content design initiatives, working closely with product, design, marketing and engineering partners
  • Develop lightweight, repeatable processes, workflows and content templates that enable the team to maximize their impact/satisfaction
  • Prioritize your team's time and focus, placing team members on results-oriented work that complements their skills, career ambitions and growth opportunities
  • Identify risks/blockers for yourself and your team, and clear them with urgency
  • Build and maintain trusted relationships with cross-functional partners and senior leaders
  • Build the team and skills needed for long-term growth
  • Help recruit, hire and onboard highly talented people
  • Provide regular performance feedback, check-ins and reviews for people who report to you
  • Coach team members to increase their impact, develop their strengths and grow their careers

About You:
  • 7+ years of experience in digital software product work as part of a product writing, UX writing, or content strategy team
  • Demonstrated understanding of how and when to use UX methods, research and testing to inform your team's work
  • Emotional intelligence-the ability to truly understand what each individual on your team needs to thrive and feel fulfilled
  • A portfolio of projects that showcases your (or your team's) writing approach, final copy, and impact
  • A demonstrated ability to lead initiatives end-to-end and with cross-functional teams
  • Strong communication and presentation skills (both written and oral)
  • Dedicated to people management as a critical part of your role; able to assess and grow talent
  • Comfortable rolling up sleeves and working without formal requirements or top-down decisions
  • Bonus points: 1+ year experience managing a writing/content/design team

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.


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